Support systemic initiatives and maintenance to business ERP and POS systems. Assist in acquisition data conversions. Create SOPs, documentation, and video material. Tier 2 technical support. Retail systems solutioning. Manage suite of retail systems that drive business operations.- STORIS Retail ERP- IBM AIX/UniData- NextGen Mobile Retail POS- SQL DW- Service Now/Service Desk Pro - API/Webhook Integrations - DispatchTrack, PackageAI, finance providers-… Show more Support systemic initiatives and maintenance to business ERP and POS systems. Assist in acquisition data conversions. Create SOPs, documentation, and video material. Tier 2 technical support. Retail systems solutioning. Manage suite of retail systems that drive business operations.- STORIS Retail ERP- IBM AIX/UniData- NextGen Mobile Retail POS- SQL DW- Service Now/Service Desk Pro - API/Webhook Integrations - DispatchTrack, PackageAI, finance providers- Microsoft Power Apps + Automate - Application Building and Automation- Microsoft Bookings + Acuity - Appointment Scheduling- Microsoft Intune + Samsung Knox - Mobile Device Management- Jira - Agile Framework- RockBot - In-Store POP Media- SmartSheet - PM Software- Microsoft Productivity Tools - Advanced Excel, Word, PowerPoint- Lightspeed K-Series - In-Store Cafe POS System Show less

Oversee and coordinate operations for Northwest Ohio region Ashley Homestores and distribution centers through acquisition transition. Assist in company and data merge.

Facilitate operations for 6 retail furniture stores and 2 distribution centers in Northwest Ohio doing $25 million annual volume. Direct P&L influence.- Property management of all facilities and equipment- Project management of operational initiatives - Direct inventory, supply chain, warehousing and distribution processes- Create and track KPIs + analyze data to create efficiencies throughout organization- Manage company wide IT/IS: networks, operational systems, hardware… Show more Facilitate operations for 6 retail furniture stores and 2 distribution centers in Northwest Ohio doing $25 million annual volume. Direct P&L influence.- Property management of all facilities and equipment- Project management of operational initiatives - Direct inventory, supply chain, warehousing and distribution processes- Create and track KPIs + analyze data to create efficiencies throughout organization- Manage company wide IT/IS: networks, operational systems, hardware, software, telecom- Team management and oversight of over 100 employees- Coordinate operational processes and strategies company wide Show less

Gained experience in fulfillment processes, inventory management, and operating systems over multiple summer jobs as I completed high school + college education.

Molded a strong work ethic and experience in manufacturing processes over summer job.