Xavier Hayes Email & Phone Number

Richmond, Virginia, United States

North Dinwiddie, Va

Petersburg, Virginia, United States

Richmond, Virginia Area

Tested Web-based UI to determine system effectivenessDocumented software specifications while adhering to Federal and State banking guidelines Established standards and procedures; documented protocol ensuring effective training materials were createdPrepared technical reports by collecting, analyzing and summarizing system data detailing results and trendsLead team in streamlining KnowledgeLink document storage system; Established and maintained team’s social media page

Chester, Virginia

Developed personal relationships with 150 small business owners managing their Line of CreditAnalyzed customer records to determine needs based solutions while following Federal and State regulations Worked closely with management developing best practices, gathering feedback and communicating new standardsDemonstrated excellent negotiation skills securing payments

Dinwiddie, Virginia

Dinwiddie, Virginia

Charlotte, North Carolina Area

Tasked with business administration and development for non-profit organization Worked directly with founder of organization and other interns with new web page, social media and fund raising projectsCommunicated with area business leaders regarding costs associated with expansionEstablished budgets for organization expansion and several fund raising projects

Raleigh-Durham, North Carolina Area

Completed routine maintenance and minor repairs to restaurant and bar equipment, POS systems and peripheralsControlled store level cash flow and approved accounts payableConducted marketing and promotions for Raleigh location generating over $250K in total sales Q4 2008 & Q1 2009Lead Project Manager in Richmond Chili Cook-Off 2008; Richmond location dining room remodel and game room addition 2008Lead Project Manager Raleigh location 2008 New Years Eve, 2009 Super Bowl, March Madness and The Masters eventsRecruited staff with zero turnover

Richmond, Virginia Area

Licensed Property & Casualty Agent: Virginia, Maryland, Illinois and Florida 2004-2005Analyzed renewal application to determine best possible coverage and presented finding to underwriting team including Vice-President of firm Bound General Liability, Property, Transportation and Inland Marine coverage on behalf of carrier while monitoring laws and regulationsCommunicated daily with executive members, clients and carriers

Richmond, Virginia Area

Analyzed customer application, credit bureau report and financial credentials to determine initial line of credit or increase in credit limitMaintained 2 percent or lower delinquency on in-store accounts receivables totaling $2.5 millionCollected on delinquent accounts by making phone calls, outside collection and preparing court documents to represent Heilig-MeyersApproved transactions relating to accounts including adjustments and credits Performed all opening and closing tasks including verifying and making deposits, verifying cash drawers, petty cash and safe contents and securing the property

Bachelors Of Science, Business Administration/I.T. Management, 3.28

Financial Management & budget planning Analysis of business processes and projects Marketing business development

A.S. Degree, Electronic Engineering Technology; Computer Electronic Engineering

Disk Operating System: Manage files and hard drives, modify default settings and determine system requirements Computer Peripherals.