Xavier Genis Email & Phone Number

Norwalk, CT, US

Southlake, Texas, US

• Expanded role to build and lead a team of Consultants and Sales Engineers to install best-practice sales operations and to accelerate transactional and product revenue growth in the agency channel.
• Launched growth initiative to double size of Hotel Distribution business within 5 years
• Won $10M+ new business within current book of accounts
• Won $2.5M+ new business in new accounts
• Identified Minimum Viable Products to compete in 10 expansion markets and drove product roadmap to deliver required features
• Manage a team of 4 directs and over 50 matrixed employees, globally

Southlake, Texas, US

• Built a new high-performing Sales Support organization for a $300M+ business unit. Standardized systems, processes, reporting, and communication globally. Modernized sales enablement. Increased sales operational.
• Trained 300+ colleagues in the new Sabre Lodging platform.
• Drove adoption of new platform to 100% of customer base within 2.5 years, during COVID period (2020-2022)
• Created new Product Feedback process and captured over 200 enhancement ideas from customers and commercial teams
• Co-hosted Customer Advisory Board (CAB), bringing together both sides of the Sabre marketplace, Agencies and Hoteliers, a unique event in the industry

Southlake, Texas, US

Led Solution Implementation operations, with a team of local and remote subject matter experts, for our Data & Analytics solutions: Customer Experience Manager, Customer Data Hub, Commercial Analytics, Market Intelligence and Travel Data. In my 18 months tenure we successfully completed the delivery of projects for airlines in Russia, Ethiopia.

Southlake, Texas, US

Led a team of Industrial Engineers working on business and process improvement. Our goal was to ensure the highest efficiency of our implementation projects by reducing cost and cycle time while supporting our customer engagement model.

México, D.F., MX

Focused on business development with cross-border (Mexico-USA) corporations, while supporting project teams as subject matter expert for IBS's Mexican projects in the Consumer and Telecom industry

Madrid, ES

• Engaged with large multinational customers in Telecom (Vodafone, Telefonica Movistar,...) and Utilities, in Spain, rest of Europe and Latin America.Some examples of projects:
• Built and operated new Direct Marketing channel to target a specific segment of the competitors’ customer base from scratch, for 1 year. Developed training courses, defined objectives and compensation schemes, ran.
• Defined CATMAN purchasing strategy for Customer Care and Direct Marketing Units at a multinational Utility. Implemented main strategic lines and realized savings of over 20% (€4M.) by simplifying services and reducing.

ES

• Delivered projects for large multinational Consumer Good companies, like Coca Cola or Danone, mainly in the Sales and Distribution field. Experienced in multiple countries and cultures (Turkey, Poland, Belgium.
• Designed and launched a Point of Sale (PoS) segmentation, and optimized offering at individual point-of-sale level. Identified and achieved new sales opportunities in 50% of the customer base within 6 months, with.
• Turned around marketing strategy and sales operations of a foreign company facing fierce local competition in hostile market. Improved operating margin by 4% in one year, by adjusting pricing in 25% of references of.

Geneva, CH

Responsible for several projects within the Manchester plant of JTI. Implemented a new MIS for the cigarette making and packaging plant, that led to identifying over 50 improvement projects that produced significant savings mainly through reductions in materials waste and time efficiencies. Also responsible for supplier assessment, purchasing and.

Master Of Business Administration - Mba, Marketing, Economics, Sales, Distribution

Master'S Degree, Time Series Forecasting With Neural Networks

Engineer, Industrial Engineering

Ssgb Six Sigma Green Belt, Lean Six Sigma