• Software: Software Installation. Virus Prevention. System Installations and Configurations. Software Configuration. S/F Conversion. Windows 95/98/2000/2003/ NT4/XP/Vista Installation/Updating. Software Diagnostics. Backup and Restoring Data. Internet Explorer 5/6/7. Mozilla, thunderbird, MS Office Suite. • Hardware: Repairs, services, and restored parts, boards, and equipment for Dell, Compaq, Hewlett Packard, Toshiba, Constructing and Testing. Computer Configuration, Assembly. Desktop Maintain. Maintenance & Repair. H/W Installation & Configuration. Scanners, Printers, Webcams, Optical tools and Modems (DSL & Dial-up) configuration. DVD/CD/RW Memory Chips, SCSI/IDE/EIDE Hard Drives, PDA, Bluetooth, Touchpad, Wi-Fi, Wireless Routers, and Access-point setup, configuration & authentication. • Networking & CISCO: LAN. Wireless. Networking Technologies. Network Security. WAN &LAN. VPN. N/W + TCP/IP. Firewalls. Ethernet. Peer to Peer N/Ws. Router Configuration. • Client Service: Build Consultant Relationships. Establish customer care through technical Supports & soft training. Troubleshooting. Desktop & User Support; Able to provide technical info to the users of all levels. Self-motivated to continue knowledge of existing technology. Perform hands on and over the telephone troubleshooting on several different systems, platforms, and h/w configurations. Customer service driven. Offers clear and easy explanations and performs closely with the people to build up solutions to its computer difficulties.