Josh Conroy Email & Phone Number

Ann Arbor, Michigan

I started as a Sales Rep. with Con-way and went on to found and lead the Key Accounts Team with XPO. In 2017, I was consistently in the top 100 Sales Reps by GM company wide & placed in top 75 for 2 months.My 2017 Stats:$2.04 Million in Revenue1,360 Orders/Shipments$421,000 in Gross Margin92% on Time Shipment Record88 Active Customer AccountsMy work focused on Sales & Operations. I took customer requests for logistics services and offered them solutions that would best meet their needs. I would then proceed with fulfilling the agreed upon plan by contracting transportation providers for them, tracking their shipments, keeping them updated, and troubleshooting any problems along the way.To best serve my customers, I was on call 24/7 to handle anything urgent. I also had to stay current on the ever-changing environment that impacted my work: industry trends, weather, capacity, technology, government policy, seasonality, company practices, and even foreign affairs.I did everything from prospecting leads, making sales calls, bringing on new accounts, negotiating and writing contracts, updating CRM data, facilitating customer credit approval, predicting costs, pricing services, submitting large bids, organizing and leading meetings, supervising and coordinating teammates, cross-selling services offered by other divisions, negotiating with customers and carriers, monitoring account performance, forecasting sales, building detailed orders in freight management software, sourcing carriers, tracking shipments, keeping customers informed about their shipments and changes in the industry, and troubleshooting a myriad of internal and external problems.Software:- CRM: Sales Force- Operational: Freight Optimizer, Power Broker, & Banyan- Microsoft Office: Outlook, Excel, Word, & Powepoint- Pricing & Sourcing: DAT, Transcore, Chainalytics, ITS, & Active Aero

Michigan

The Inovo Group:o Managed social media profiles: LinkedIn, Twitter, and Google+ Website visits from social media rose from 7 a month up to 81o Promoted content on social media (blog, whitepapers, etc.) Unique blog views increased from 4 a month up to 57o Setup focused Google Analytics dashboards to monitor KPIso Created content posting process & best practices guideso Presented strategic recommendations to TIG company leadershipMichigan Islamic Academy:o Organized 2014 Ramadan Marathon” fundraising driveo Educated parents in leveraging their Facebook networks to solicit donationso Created poster-style promotional content in Publisher for Facebook pageo Raised over $7,000 with the participation of a handful of dedicated fundraisersBrandoogle:o Managing Social Media profileso Managing Online Ad Campaignso Editing & CopywritingPromotions etc:o Keyword research and analysis for their industry blog.o Blog article writing and editing.Xumbers (mobile app game): o Developing and implementing a marketing strategy.o Advising app & website redesign.o Creating and managing PPC ad campaigns.

Eastern Michigan University

Creating and managing AdWords campaigns for various non-profit organizations. My focus has been increasing click through rate and conversions by understanding and narrowly targeting relevant traffic.