•Lead the planning, implementation, and monitoring of clinical research projects within an outpatient psychiatry setting, with a focus on improving patient outcomes and advancing mental health treatment options•Collaborate with psychiatrists, therapists, and clinical staff to identify research opportunities, design study protocols, and ensure adherence to regulatory guidelines•Oversee recruitment, enrollment, and follow-up of study participants, ensuring ethical standards and patient safety are prioritized•Develop and manage budgets, timelines, and resources, ensuring optimal utilization and successful project completion•Conduct data analysis, report findings, and present outcomes to internal and external stakeholders, contributing to knowledge-sharing in the field of psychiatry•Maintain compliance with all institutional and regulatory requirements, including IRB approvals and patient confidentiality standards.

• Development of Project Specific streamlined processes for clinical operations to increase economicaland efficient performance whilst delivering high-quality patient services.• Coordinate the medical management, quality improvement, transitions of care, and credentialing/onboarding functions for Mental Health Providers• Provided Ongoing Support to all Clinical Providers (NPs & PAs) & Office Management, ensuring daily operation needs are satisfied. • Responsible for Improvement of Medical Services by designing and implementing best practices and evidence-based principles for improvement of Patient Experience, Patient Satisfaction, and Patient Outcomes• Assesses Quality Improvement (QI), and Risk Management (RM) needs by reviewing current practices and gathering, compiling, maintaining, and evaluating data related to staff, services performed, critical incidents/problems, and client feedback•Clinical Operational Lead and Clinical Liaison to network providers and facilities to support the effective execution of medical services programs by the clinical teams• Collaborated with Human Resource Department with Full-Cycle Staffing Management. Inclusive of staffresource utilization reviews; staffing matrix development, recruitment, hiring, onboarding, scheduling,and payroll processes• Director of Clinical Preceptorship & Practicum Program for Undergraduate & Graduate Level Interns, Mental Health Psychiatry Nurse Practitioners, Physician Assistant, and Medical School Students•Coordinator of Transcranial Magnetic Stimulation Treatment Program•Coordinator of Substance Abuse Treatment Program•Coordinator of Medication Prior Authorization Operations•EHR Implementation Speacialist

•Director of Clinical Preceptorship & Practicum Program for Undergraduate & Graduate Level Interns, Mental Health Psychiatry Nurse Practitioners, Physician Assistant, and Medical School Students• Design, develop, and refine the structure and objectives of the clinical preceptorship program in alignment with institutional goals and accreditation standards•Collaborate with faculty, clinical educators, and relevant stakeholders to identify learning objectives, competencies, and evaluation criteria•Develop and deliver orientation sessions, workshops, and resources to prepare preceptors for their roles and responsibilities.•Facilitate the placement of students or new professionals in clinical settings, considering their learning needs, preferences, and clinical site requirements•Provide guidance, support, and resources to students or new professionals throughout their preceptorship experience, ensuring a positive learning environment and experience•Monitor the quality and effectiveness of the preceptorship program through data collection, analysis, and feedback mechanisms.•Identify opportunities for improvement and implement changes to enhance the program's impact, relevance, and outcomes.

Perspective Consulting was founded with the belief that every business can benefit from taking an active approach to investing in developing an Individual's or Business' Brand which will ultimately result in longevity and increased revenue. Services are comprehensive in identifying the problem, establishing deliverable plans of action, and providing data and metric-driven results to our clients.

• Development of remote medical scribe staff through training processes to enhance medical scribe clinical operations • Development of diverse medical scribe training resources to streamline medical scribe training processes and efficient performance whilst delivering high-quality patient services.• Ensure that all AI gathered clinical data, lab or imaging results, and the interpretation of the results by the physician, were recorded accurately by the medical scribe in the medical record• Direct and coordinate the medical scribe training program for the Artificial Intelligence based Medical Scribing Platform• Assist with the staffing of new scribe programs by assessing applicant candidates at the direction of the recruitment team• Collaborated with Human Resource Department with Full-Cycle Staffing Management. Inclusive of staffresource utilization reviews; staffing matrix development, recruitment, and training processes

• Administered Nasopharyngeal PCR COVID-19 and COVID-19 Rapid Antigen Testing at a high-volume Urgent Care• Accompanied clinical providers during patient consultations and documented all diagnoses, treatment plans, prescriptions, discharge, and follow-up information for patient visits• Demonstrated proficiency in taking patient medical histories and vital signs including pulse oximetry, temperature, as well as in performing diagnostic procedures and ancillary tests• Performed full-cycle specimen preparation for lab processing inclusive of lab requisitioning, specimen quality assurance checks, and the courier to the laboratory• Ensured the cleanliness, sanitation, and maintenance of all facilities, exam areas, and equipment• Assisted with full-cycle training of new medical assistants at the direction of the recruitment and management team• Utilized Effective Communication and provided Ongoing Support to all Clinical Providers, ensuring daily clinic operational needs are satisfied• Performed administrative duties inclusive of patient conflict resolution, communication of testing results, appointment scheduling

▪ Liaise strong, communicative relationships between business owners and staff, as well as between staff at different locations.▪ Project management and development of streamlined processes to ensure succinct communication of business performance and initiatives.▪Designed, developed, implemented workflow policies to improve efficiency with Covid-19 Testing. ▪ Liaise and Collaborate with patients and managers to mediate escalated patient conflicts ▪Performed administrative duties including scheduling, timecards, and payroll.▪Partnered with management to foster collaborative approach to managing risk while driving the Business Operations agenda.▪ Directed on Site Workflow to ensure efficiency and patient throughput goals are being achieved.

▪ Oversight and Project Management of all Medical Service entities within Viral Solutions. ▪ Development of Project Specific streamlined processes to increase economical and efficient performance whilst delivering high-quality patient services.▪Provided Ongoing Support to all Clinical Supervisors, ensuring daily operation needs are satisfied. Also collaboration in Quality Improvement of Medical Services by designing and implementing best practices and evidence-based principles.▪Collaborated with Human Resource Department in management of staffing for specific projects. Inclusive of staff resource utilization reviews; recruitment, hiring, onboarding, scheduling, and payroll processes.

▪ Provided Remote advisement and management with Scribe Operations to approximately in 12 ED Medical Scribe Programs in the Bakersfield, CA area▪ Advised leadership at Scribe Sites with on boarding process, Human Resources, andCompliance Training▪ Advised Leadership on policy measures for improving scribe efficiency and ED Metrics▪ Provided Training for new Lead Scribes at individual sites▪ Performed administrative duties including touch-base conference calls with Lead Scribesand Practice Administrators. Conducted monthly and quartery reports for Central and Regional Management

Lead Medical Scribe: Lead Scribe Administrative Role:•Advised leadership with on boarding process of new scribes including interviewing and•Trained New Hires with classroom and Floor training.•Created and Implemented policies improving scribe efficiency and standards •Performed scribe chart audits and scribe performance evaluations. •Performed administrative duties including scheduling, timecards, and payroll. Scribe Role•Accompanied physicians during patient consultations and assist in recording patient history and physical exam findings into the electronic medical record. •Organized and transcribed results for patients' laboratory tests, medications and imaging studies.Documented procedures completed and recorded diagnostic test results. •Documented all medical diagnoses, physical exams, treatment plans, prescriptions, and discharge and follow-up information.•Assisted emergency medical physicians and staff during codes and patient bedside procedures.

•Accompanied physicians during patient consultations and assist in recording patient history and physical exam findings into the electronic medical record. •Organized and transcribed results for patients' refractions, laboratory tests, medications and imaging studies.Documented procedures completed and recorded diagnostic test results.

-Working in Office of Admissions and Recruitment at Morehouse College-The responsibilities include but are not limited to conducting campus tours, hosting admissions related events such as Open House and Admitted Student Day, and serving as a mentor.-Performing Clerical duties inside the Office of Admissions and Recruitment at Morehouse College

-Representing the Class of 2016 at Morehouse College in the Student Government Association-Vote and pass proposed legislation -Voted and Appropriated funds to different student organizations -Served on the Intercollegiate Affairs Committee

-Managing all pieces of writing to be submitted for the Morehouse College Yearbook. -Collaborated with Editor in Chief and Directors of Photography and Layout to organize the structure of the yearbook

Assisting pharmacy staff with prescription maintenance and patient care.

•Directly assisted an average of 30 customers per day, responding to inquiries and problems•Handled Treatment Authorization Requests (TAR) and Service Authorization Requests (SAR) and performed billing procedures, accurately handling and recording cash flow•Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory turnover•Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage

-Responsible for planning social events-Recruitment of mentors and students for the program-Designing attractive media for the advertisement of events.-Coordinated all social media

-Summer Student selected for the distinguished Summer Medical and Dental Education Program (SMDEP) -Attended classes based on medical school curriculum -Attended presentations given by distinguished physicians and dentists of the Cleveland, Ohio area-Shadowed physicians at University Hospitals Case Medical Center and Cleveland VA Medical Center

-Representing the interests of the residents of Graves Hall to the Residence Hall Association at Morehouse College-Collaborated with other Hall council members to execute social programs, fundraisers, and community service events