Xena Scott Email & Phone Number

Brantford, Ontario, Canada

• Schedule service technicians for jobs, balancing workloads and optimizing staff deployment to meet project deadlines and client needs efficiently.
• Provide exceptional customer service, acting as the primary point of contact for client inquiries and ensuring a positive experience throughout the project lifecycle.
• Build and maintain strong client relationships, addressing concerns, and fostering long-term partnerships to support business growth and customer retention.
• Coordinate… Show more
• Coordinate with project managers, technicians, and clients to ensure seamless job scheduling, clear communication, and timely project execution.
• Assist with HR-related tasks, including onboarding new employees, managing payroll, and maintaining staff records in compliance with company policies and labour regulations.

Ontario, Canada

• Provided comprehensive bookkeeping, accounting, and financial advisory services to sole proprietorships, small, and medium-sized businesses, helping them achieve their financial goals and optimize business operations.
• Delivered strategic business consulting to improve financial health and operational efficiency, contributing to long-term business growth and sustainability.Managed client accounting books, ensuring compliance with.
• Delivered strategic business consulting to improve financial health and operational efficiency, contributing to long-term business growth and sustainability.Managed client accounting books, ensuring compliance with.
• Designed user-friendly financial models and Excel worksheets to simplify complex accounting concepts and assist clients in understanding their financial obligations and opportunities.
• Conducted financial analyses to advise clients on budgeting, cash flow management, and financial planning, leading to improved decision-making and profitability.
• Acted as a trusted advisor by providing personalized business consulting services that supported organizational development and strategic growth initiatives.

• Greeted and welcomed guests upon arrival, providing a warm and inviting first impression that enhanced customer satisfaction.
• Accurately managed wait times and waitlists, ensuring efficient seating arrangements and maintaining smooth restaurant operations during peak hours.
• Handled reservations and coordinated with the wait staff to optimize seating options, improving the guest flow and dining experience.
• Escorted guests to their assigned tables or bar areas while introducing… Show more
• Escorted guests to their assigned tables or bar areas while introducing them to their server, ensuring a seamless transition from entry to service.
• Distributed menus and provided information about daily specials, contributing to a well-informed and enjoyable dining experience.

• Delivered exceptional customer service, building strong, lasting relationships with clients to ensure a highly satisfied and loyal customer base.
• Engaged customers through personalized interactions, driving sales conversion and collecting customer information to enhance engagement and loyalty.
• Managed opening and closing procedures, including processing bank deposits, receiving shipments, and interpreting company directives for effective implementation.
• Set daily goals and… Show more
• Set daily goals and provided direction to team members at the start of each shift, fostering a productive and goal-oriented work environment.
• Executed point-of-sale (P.O.S.) transactions, handled cash, and completed administrative tasks with accuracy and efficiency.

North York, Ontario, Canada

• Welcomed students and visitors to the athletics and recreation facility; provided in-depth knowledge about the facility, and events within the facility; sold memberships, renewals, services, registrations, equipment.
• Resolved customer complaints, de-escalated situations, and assisted part-time staff during emergency and non-emergency incidences.
• Monitored facilities for compliance, safety, and security; performed walking rounds of the Tait McKenzie… Show more
• Monitored facilities for compliance, safety, and security; performed walking rounds of the Tait McKenzie facility and student field house to ensure patrons were following operating procedures.
• Developed and nurtured strong team relationships enhancing staff work experiences with Athletics & Recreations to ensure exceptional satisfaction and retention.
• Trained and supervised work-study students to ensure competence of duties assigned to them.

North York, Ontario, Canada

Mississauga, Ontario, Canada

• Respite Worker for young adults with severe autism:
• Prepared and modified academic material whilst encouraging independence in routine activities;
• Introduced and encouraged physical activities, while exposing individuals to a social setting;
• Redirected and controlled for better behaviour and etiquette.

Ontario, Canada

Provide a financial needs analysis to clients in order to assist them develop a plan to reach their financial aspirations.

Ontario, Canada

• Reconciles processed work by verifying entries and comparing system reports to balances.
• Pays vendors; verifying federal ID numbers; scheduling and preparing checks; resolving purchase orders, contracts, invoices, or payment discrepancies and documentation; ensuring credit is received for outstanding.
• Maintains accounting ledgers by verifying and posting account transactions.
• Verifies vendor accounts by reconciling… Show more
• Verifies vendor accounts by reconciling monthly statements and related transactions.
• Accomplishes accounting and organization mission by completing related results as needed. Show less

Ontario, Canada

• Operate telephone to answer, screen or forward calls, providing information, taking messages or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about establishment, such as location or office, employees within the organization or services provided.
• Collect, sort, distribute or prepare mail, messages or courier deliveries.

Ontario, Canada

• Perform general office duties such as typing, operating office machines and sorting mail.
• Read source documents such as invoices, cancelled cheques, sales reports, or bills and enter data in specific fields on QuickBooks.
• Scan or read incoming materials to determine how and where they should be classified or filed.
• Sort information according to guidelines, such as content, purpose, numerical, alphabetical or chronological order.
• Add new material to file records or create… Show more
• Add new material to file records or create new records as necessary.

Ontario, Canada

• Operate telephone to answer, screen or forward calls, providing information, taking messages or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about establishment, such as location or office, employees within the organization or services provided.
• Collect, sort, distribute or prepare mail, messages or courier deliveries.

Honour Major Ba, And Minor, Psychology And English

License, Canadian Investment Funds

Dfa Bookkeeping Services Specialist, Accounting Technology/Technician And Bookkeeping

Studying to acquire a professional certification for a field which I am already working in, to enhance my knowledge of bookkeeping.

Certificate, Autocad Design I & Ii