Xenia G Email & Phone Number

Dongguan, China.

As an International Customer Service Officer work with DG STC, demonstrated ability in the provision of customer support services. Includes establishment of the client base, extensive customer servicing, telemarketing, cold calling and sales territory development, and dealing with the certificate application like CE/CB/UL/SAA/PSE/KC/C-Tick/CCC etc. As my role, I coodinate with external agency like ETL (USA), TUV Rheinland (Europe), KTL(Korea), SAA (Australia), PSE(Japan), CCC(China), SASO (Saudi Arabia) and internal agency with Hongkong Safety Institute.

Jiangmen, China

During 2008 to 2010, I was working as an customer service assistant in Leo paper printing group, responding to customer complaints, and handling the sourcing contract negotiation, purchasing, and correspondence of vendors.