Xeyana Bell, Coa Email and Phone Number
Dedicated and detail-oriented Claims Representative with over 1 year of experience in the medical claims industry, 5+ years of experience in customer service, and 3 years of experience in ophthalmology. Certified Ophthalmic Assistant (COA) skilled in providing direct patient care, documenting detailed medical information as a scribe, and assisting in surgical procedures, ensuring high-quality care in a clinical setting. Proven track record in managing complex claims, conducting thorough appeals, and delivering exceptional customer service in fast-paced call center environments. Adept at navigating insurance benefits and eligibility with a keen eye for accuracy. Recognized for being a quick learner, a team player, highly efficient, and reliable. Brings a deep understanding of both clinical ophthalmic procedures and claim handling processes, committed to resolving issues effectively to ensure customer satisfaction and company success.
Carolina Macula And Retina
View- Website:
- carolinamacula.com
- Employees:
- 4
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Lead Ophthalmic Technician And Billing SpecialistCarolina Macula And Retina Aug 2024 - Present
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Provider Service AdvocateUnitedhealthcare Jan 2023 - Aug 2024• Demonstrates great depth of knowledge/skills in claims, benefits, and prior authorizations for both Medicare and Commercial insurance policies.• Proactively identifies solutions to non-standard requests regarding claims and prior authorizations.• Demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner. Handle escalated calls, resolving more complex customer issues.• Help guide and educate providers about the fundamentals of member benefit language, creating prior authorizations, and navigating through claims processing.• Assist providers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and reassuring them to becoming self-sufficient with these tools. -
Certified Ophthalmic AssistantMedical University Of South Carolina Dec 2020 - Dec 2022Charleston, South Carolina, United States• Performs advanced medical history, checks patient's visual acuity, instills medication in patient's eyes. • Performs extensive slit-lamp exam, visual fields, color vision tests, lensometry, tonometry, keratometry, and refractometry. • Assists surgeons in LASIK eye surgery operations by preparing the operating room, calibrating the laser prior to and after each procedure, and maintaining the sterile field during procedures. • Oversees daily clinic flow, triaging patient calls, refilling medications. -
Ophthalmic AssistantCarolina Eyecare Physicians Sep 2019 - May 2020Charleston, South Carolina, United States• Performs advanced medical history, checks patient's visual acuity, instills medication in patient's eyes. • Performs basic slit-lamp exam, visual fields, color vision tests, lensometry, tonometry, keratometry, and refractometry. • Aid Supervisor in daily clinical activities. Oversees daily clinic flow. -
Team LeadChick-Fil-A Restaurants Mar 2015 - Oct 2019Summerville, South Carolina, United States• Provided excellent customer service with a focus on increasing sales.• Assembled and cooked over 100 orders per hour in a kitchen setting.• Led a team of over 45 employees while establishing a schedule, running breaks, and training new employees.• Accounted for all cash in both safes and registers by counting and organizing before and after each shift.
Xeyana Bell, Coa Education Details
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Magnolia Private AcademyHigh School Diploma
Frequently Asked Questions about Xeyana Bell, Coa
What company does Xeyana Bell, Coa work for?
Xeyana Bell, Coa works for Carolina Macula And Retina
What is Xeyana Bell, Coa's role at the current company?
Xeyana Bell, Coa's current role is Lead Ophthalmic Technician and Billing Specialist.
What schools did Xeyana Bell, Coa attend?
Xeyana Bell, Coa attended Magnolia Private Academy.
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