Heather Serrano Email & Phone Number

Craigavon, County Armagh, GB

• Supervise production staff working within the packaging areas. This will include providing staff with regular performance updates.
• Maintain the Production Schedule, ensuring resources are utilized in the most effective manner.
• Perform the following in regards to batch documentation:o Minimize/eliminate internal document querieso Coordinate with Production Supervisors and QA to ensure that Production batch document review process is completed.
• Ensure Production operations run to required efficiency, ensuring continuity throughout a study/protocol (see all Production-related job descriptions).
• Review departmental Quality Investigations timely and accurately and put corrective actions in place to prevent recurrences.

Craigavon, County Armagh, GB

• Accept and perform tasks dealing with delegation and execution of batch documentation within a production operation; to ensure proper and efficient packaging of products for clinical trials
• Adhere to all cGMP’s and appropriate Almac SOPs that are associated with quality, well-being, safety and protection of patients and Almac
• Perform checks within multiple operations to ensure all team members are maintaining the integrity of tasks at hand. Procedures are being carried out in a timely manner while communicating with fellow supervisors.
• Train oncoming employees on proper packaging procedures and the execution of new batch documentation as new team members are onboarded.
• Work hand in hand with other departments to ease flow of operations being processed

Craigavon, County Armagh, GB

• Accept and perform tasks dealing with execution of batch documentation to ensure proper and efficient packaging of products for clinical trials
• Adhere to all cGMP’s and appropriate Almac SOPs that are associated with quality, well-being, safety and protection of patients
• Perform task in a timely manner while communicating with supervisors and members of other departments as it relates to core activities
• Train oncoming employees on proper packaging procedures and the execution of new batch documentation as the need arises

Salisbury, North Carolina, US

• Key Responsibilities included:
• Engage customers in a courteous, helpful, and respectful manner, promptly and politely respond to customer inquiries and customer requests for support
• Transport merchandise from the stockroom onto the sales floor according to store merchandise plans and organize/rearrange merchandise as needed to execute stocking plans and presentation standards
• Process freight by verifying units received, unpacking and processing merchandise
• Process customer transactions through the register

• Key Responsibilities included:
• Train new employees in service expectation, safety procedures and food handling
• Achieve restaurant operational objectives by contributing information and recommendations to strategic plans
• Met restaurant financial objectives by forecasting requirements, analyzing variances in cash flow and initiating corrective actions

Certificate, Pharmacy Technician/Assistant

Biomedical Technology/Technician

Biomedical Technology/Technician

High School Diploma, General Studies