• Managed database of all the residents, including update the "Floor Plan", Work Order form, Extermination Log etc.• Did daily projects on administrative issues, like making charts and tables; doing data mining as the supervisor required; managing keys including issuing keys to work crew and qualified students, handling check-in, check-out keys and lost-key issues; checking keys to make sure they are all back and stay the right place in the end of the day • Did regular office work as answering phones, replying emails, filing, copying, printing, making welcome pack for new residents etc. • Solved problems for residents by communications, negotiations and emergencies/ work orders reporting• Created analysis and report for the management team• Mentored new staff assistants

• Consulted sports programs and events by phone or in person, like on-campus games, registration, fitness classes schedule and price etc. • Prepared for the programs and events on campus including the paperwork, working staff checking, referees or team leaders schedules etc. • Updated personnel database for various sports events in Excel

• Did research about the current business situation of Biodex and its competitors• Collected data on its social media platform• Developed strategies and marketing plans including the ways to increase the traffic on facebook; several new points should be applied on twitter; use foreign local social media to develop potential customers etc.