Xiao Jun Tan Email & Phone Number

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Collaborated with regional teams to prioritise on market user insights which contributed to the development of market-specific product features.- Addressed product limitation creatively, ensuring uninterrupted user experience.- Tested and improved new features, analyzing user data to boost adoption rates.- Actively participated in user interviews, provided valuable insights for informed product decisions.- Created training materials and streamlined operational processes, enhancing efficiency.- Exceeded SLA targets through timely operational support for PM teams and users.

Petaling Jaya, Selangor, Malaysia

- Managed multi-country programs across Asia-Pacific, ensuring impactful project delivery.- Reviewed field reports, optimizing program quality.- Strengthened team efficiency through streamlined processes.- Fostered international collaboration, aiding cross-border initiatives.- Contributed to marketing efforts by showcasing program impacts.- Enhanced transparency with stakeholders through regular updates.- Equip internal and external stakeholders on the understanding of WV community development program approaches and impact.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Optimized B2B operations, enhancing workflows and efficiency.- Managed order-to-delivery process, ensuring high customer satisfaction.- Updated and organized product data on inventory and e-commerce platforms.- Created user guidelines for new systems, facilitating smooth onboarding.- Utilized Excel and Google Sheets for data analysis and reporting.

Kuala Lumpur, Malaysia

• Assisted in research writing in the area of Economics, Econometrics and Education • Conducted literature reviews and prepare materials needed for Supervisor's research study • Conducted data analysis and data generation using E views software• Published paper with Supervisor: “Education and Economic Growth: A Case Study in Malaysia”• Conference presentation: International Conference on Computer Science and Computational Mathematics 2017

Kuala Lumpur, Malaysia

Internship at Transaction Banking Department, Admin and Support TeamJob scope : Preparing letters and documents, helping sales department with documents needed for processing, making calls

Master Of Development Studies, Development Economics And International Development

Acquire knowledge and tools to understand and research current development issues around the world including Malaysia, covering.

Bachelor Of Economics (Hons) Financial Economics, Economics And Finance

Activities and Societies: Society : Christian Fellowship Society, UTAR Position : Secretary (2013-2014); Committee Member (2014-2015).