• Located and monitor overdue accounts, record information about financial status of customers and status of collection efforts.• Located and notify customers of delinquent accounts by telephone in order to solicit payment.• Advised customers of necessary actions and strategies for debt repayment.• Persuaded customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.• Arranged for debt repayment or establish repayment… Show more • Located and monitor overdue accounts, record information about financial status of customers and status of collection efforts.• Located and notify customers of delinquent accounts by telephone in order to solicit payment.• Advised customers of necessary actions and strategies for debt repayment.• Persuaded customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.• Arranged for debt repayment or establish repayment schedules, based on customers' financial situations. Show less

• Communicated with debtors by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts• Demonstrated effective skip tracing techniques by locating debtor contact information• Counselled delinquent account debtors to assist in finding funds to meet debt obligations• Made recommendations to implement improved processes

• Assisted Career Education Manager in curriculum projects to create all application documents of various programs• Designed new college Logo, designed brochures and flyers for all the programs• Coordinated with marketing team to do marketing research concern with new programs• Coordinated assignment of students for their Career Counsellor• Handled student requirements and problems