Kevin, Xiaoding C. Email & Phone Number

Greater New York City Area

• Monitor computer networks for security issues.• Investigate security breaches and other cybersecurity incidents.• Managing firewalls for primary and backup communications.• Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.• Document security breaches and assess the damage they cause.• Work with the security team to perform tests and uncover network vulnerabilities.• Fix detected vulnerabilities to maintain a high-security standard.• Stay current on IT security trends and news.• Develop company-wide best practices for IT security.• Review daily firewall Activity reports, WSUS, Backup, ESET AV, FortiAnalyzer, Varonis, and PRTG report.• Review daily payment/banking system user activity report.• Performed routine daily batch backup process.• Help colleagues install security software and understand information security management.• Research security enhancements and make recommendations to management.• Stay up-to-date on information technology trends and security standards.• Installing new software and hardware components.• Regularly evaluating our IT systems to ensure they meet the necessary demands.• Assisting with network administration tasks.• Ensuring data storage is safe and secure.• Resolving all issues coworkers have with their IT systems and software.• Educating coworkers about network security and best practices for computer usage.• Supporting the day-to-day operations of our computer network.

New York, Ny

• Tasked with the responsibility of managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with senior managers to deliver winning products.• Performing and arranging successful product demonstrations for customers.• Researching, reviewing & reporting on competitors & rival products.• Visit corporate office, distribution centers and stores to talk about useful and desired features.• Promptly address issues that arise during product testing.• Assist marketing team with development of advertising techniques that speaks to customers’ needs.

Greater New York City Area

• Acted as a team or project leader providing direction to and being in charge of the decision-making process for technical projects. • Competently managed all aspects of inventory and provided expert administrative assistance to executive staff. • Ensured correct inventory levels were maintained, coordinating efforts with team in the U.S., and China. • Double-Checked project staff work to ensure accuracy.• Exercised Independent judgment within generally defined policies and practices to identify and select a solution.• Ensured that only cost-effective solutions that were stable, scalable and supportable were implemented.• Efficiently assembled and coordinated project staffs. • Reported on the progress of the project to all stakeholders. • Effectively communicating complex technical issues to non-technical clients.• Determined appropriate project resource and then put them in place.• Defined project timelines with suitable contingency planning.• Facilitated the resolution of project issues.• Created and maintained metrics indicating the performance of a team.• Completed required inventory counts and drafted reports detailing shrinkage.• Monitored warehouse costs and developed cost-reduction plans that save company over $1M in a three year plan. • Slashed down new shipment schedules with vendors to maximize efficiency.

Staten Island, New York

• Provided assistance to students and supported professors in the computer laboratories with a wide range of software.• Supported students and professors with the use desktop programs such as Microsoft Office and other office software.• Carefully checked and assessed students' work and giving feedback.• Played an integral role in preparing training materials and provided quarterly training sessions with students on an individual or group basis. • Evaluated and purchased hardware and software.

Greater New York City Area

• Answered all inbound calls from new and existing customers with processing issues. Provide frontline customer support, including hardware/software troubleshooting and diagnosis.• Masterminded installation of POS software system nationwide.• Installed and deployed hardware, software and cabling in corporate office, distribution centers and stores.• Setup, configured, and tested hardware, software, and cabling for training and conferences.• Efficiently monitored, diagnosed and repaired workstation and their peripherals.• Competently monitored and satellite network and report any problems to vendor.