Xiaohan Ma Email & Phone Number

中国 广东省 深圳

- As the HQ contact window, support EU region sales team members across TCL products and services, countries, and channels, generate business plans to define our strategy customers.- Drive coordination for global projects and create ongoing communication, and build cross-functional relationships and partner with internal teams to foster collaboration and enable scaling of existing solutions/services.- Conduct customer visiting agenda for our Top 5 strategy customers, to ensure our they had a great visiting experience, and enhance the customer relationship.- Monitor and track monthly sales performance, output reports of monthly/quarterly/yearly sales analysis.

中国 上海市

- Sales management:■ Assisted department of Finance to check the bills with customers, and ensured the project payment rateabove 95%.■ Monitor and analyze sales target, quantify sales process, assist sales to drive business process.■ Sealing and filing of sales contracts; Organize weekly and quarterly meeting coordination, output meetingminutes and follow up feedbacks.■ Translated business contacts with customers in Northern Europe, sorted out and summarized relevantcontracts of overseas franchisees, various suppliers, partners and customers.- E commercial operation:■ Set up logistics service account in Amazon worldwide, including the preparation and collection of various documents in the early stage, and contact with the staff of Amazon.■ Assist in communication of eBay overseas warehouse project team, studied the relevant regulations of eBay overseas warehouse, and ensured the smooth docking of our overseas warehouse services and data on eBay platform.■ Responsible for the social media operation include the WeChat official account and STO International official website.

美国 伊利诺伊州 芝加哥

- Responsible for social media campaigns on WeChat and Instagram, more than 2k view-ships gained for one post, increasing social media followers by 25% over a three month period, and increase brand awareness by 80% in the great area of Chicago.- Organize off-line market events, strengthening customer relationship and increasing the brand influence in Chicago.- Provides marketing analysis to assist management in developing long-term plans, closely work with sales team to deliver results on marketing strategies.- Develop and identify new business opportunities with regional vendors.

Master'S Degree, Hospitality Administration/Management

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication