Xiaohan Tian Email & Phone Number

Leads the development of a next-generation, consumer-facing ticketing platform project, a key initiative for the company. Collaborates with senior leadership and the product team to align technological solutions with business objectives, ensuring reliability, sustainability, and feasibility. Proficient in managing the full software development life cycle.Oversees the maintenance of two core company products, demonstrating exceptional problem-solving skills in fast-paced environments and expertise in high-throughput, low-latency services.Directs both local and remote teams, promoting effective collaboration and project success.Leads the development of an internal LLM-based tool to enhance development efficiency and improve interaction between developers and customer service teams.

Responsible for delivering technical solutions aligned with business objectives and the company's technical ecosystem, leading a team to execute with strategic vision. Ensures the development of quality code, comprehensive automation, and intuitive system analytics & monitoring dashboards.Proactively identifies and resolves technical impediments, providing mentorship and guidance to team members to overcome technical challenges.Leads the design and implementation of foundational software libraries, crucial for the company's next-generation products, now widely adopted across the organization.

Master'S Degree, Computer Science, Gpa: 4.0/4.0

Bachelor'S Degree, Computer Software Engineering