Brightflow.ai is a software platform to modernize and simplify your business's finances, from forecast to financing. Lead the engineering team building an omni-channel high-volume data platform and ML powered intelligent tools to allow everyday business owners monitoring their cashflow dynamically, predicting the future and making wise financial decisions.

Jiarui.ai (http://www.jiarui.ai) is a startup in BPO industry which innovates the customer service with AI and big data technology. With its AI powered digital service operating platform and its human service experts, it delivers quality service for our customers with lower cost. In last 2 years, Jiarui had delivered 6x revenue growth, team grew from 300 to 1000 employees in 3 years (2018 – 2021), successfully secured A round funding (~10M) in 08/2021.- defined two key products from the ground up 1. AI powered contact center solution for our post-sale customer service business (AI quality assurance, Training bot, knowledge-base with guided flow support, analytic dashboard) 2. AI powered ITSM + ITOM for our IT support business (customer service bot, knowledge-base, real-time customer emotion recognition, monitoring and alert, help desk, analytic dashboard)- built a product + development team of 50 people- supported >20 customer adoptionsCustomer Successes: China Unicom, China Railway Group, Lenovo, China Railway Engineering Group, Guizhou-Cloud Big Data Co., Digital Guangxi Technology Co.

Yourbot provides Logistics industry focused intelligent customer service bot platform.- customer service chat bot platform 1. built low-code bot building framework with model driven approach 2. built and use knowledge graph for Logistic industry in China to boost customer service bot’s intelligence3. incorporated multi-media (both text, video, UI control) experience in chat experience4. enabled fast integration with all channels – web, wechat and mobile message5. featured a seamless transition between human and bot with the help of context transparencyCustomer Successes: Deppon Inc. , Yimi Inc

Qlue is an enterprise SaaS platform that allows leading brands to deliver a broad-reaching message-based customer engagement channel. It was missioned to provide the next generation of conversational customer service. Qlue was acquired by ServiceNow in April 2017.- defined and architected Qlue’s patented Virtual Agent PlatformIn business-to-customer service scenarios, virtual agents need to have both conversation capability and domain knowledge. Equipping virtual agent those capabilities via coding is neither economic nor practical. Virtual Aginent Platform was created to address that pain. It hosted a steam-lined process and tools from designing with low-code tool to hosting, monitoring, refining of virtual agents across multiple message channels.- led a small on-shore dev team and an off-shore dev teamdelivered the result with a very lean on-shore team and an off-shore contractor teamCustomer Successes: Tesla, PWC

-Reengineered XDCR (cross data center replication) module in Couchbase Server 4.01. implemented LWW (last write win) consistency guarantee with HLC (hybrid logic clock) algorithm2. introduced filter capability to allow customer define replication rules3. achieved >10x latency improvement from previous versCustomer Successes: Amadeus, Comcast, Staples, Tesco, eBay, LinkedIn, United

Chanjet is a private holding subsidiary of Yonyou Software Corp., the #1 enterprise software provider of China.- architected Chanjet Cloud Application Development Platform which provided PaaS capability for Yonyou CloudThe key differentiator was model driven low code approach to address a few common difficulties in cloud enterprise application like application integration and application customization- led the platform adoption by Yonyou Accounting CloudCustomer Successes: Yonyou Accounting Cloud, Yonyou Business-in-One SME Cloud

- worked as one of the original architects of Oracle Fusion CRM Extensibility Framework which supported application creation and customization for Oracle Fusion Application family. It is still one of the key modules in Oracle Fusion CRM and HCM.1. built a model to abstract common data/UI patterns2. built complete tooling to support pattern driven no-code application creation/customizationCustomer Successes: ATGWork, IT Convergence

Working on Fusion CRM Extensibility Framework for Saas

- worked on Configuration Change Management System for HCM It provides insights on the impact of a proposed configuration change and allow change to be simulated and result to be verified before it publishes

- Scripting Provided as a low-code dev tools in Siebel Server to customize business logic - Business rule Provided as one of the no-code dev tools in Siebel Server to customize busines logic