Xiaoning Sun Email & Phone Number

Plano, Tx, Us

Dallas, Tx, Us

Richardson, Texas, Us

• Lead UX pattern research initiative by creating and implementing testing methodology• Lead and conduct research and design activities in B2B products, activities include customer/stakeholder interview, usability testing, user workshop and wireframing

Richardson, Texas, Us

• Design project lead for ARGO Healthcare LOB - coordinating activities within design team and across functional teams. • Deliverables include user research findings, conceptual wireframes and interactive Axure prototypes• Provide key contributions to define UX standards and design process at ARGO.• Design and perform wiki redesign project using various research techniques including card sorting, tree testing, persona creation, and user tasks• Translate user requirements into actionable design items using storyboarding, workflow scenarios, task analysis and journey maps• Work with dev team for ongoing validation on UI implementation at 20%, 80% and 100% of story/feature complete, and identify/write/track UX defect stories in Jira.• Mentor and educate team members about user research methods

San Jose, California, Us

• Provide key contributions to Usability@CA initiatives by researching enterprise usability measures, creating and documenting SUS practice, and working with BUs to get them adopted company-wide.• Research, define and launch a UX maturity model for CA products to be able to objectively measure the state of design-oriented product development and make specific recommendations for improvement. • Design projects lead for large-scale enterprise products, including Cloud Service Delivery Platform, and network virtualization. • Define UX strategy and coordinate activities of interaction designers, usability researchers, visual designers, and UI engineers. • Key UX activities include, but not limited to, surveys, interview and design validation sessions, ideation sessions, storyboarding, wireframes, and usability testing• Collaborate and partner with product management and engineering to ensure that UX goals are met.• Create and document guidelines and templates of doing design and user experience research in an Agile setting. • Create training courses on design topics (understanding users, heuristic evaluations) and delivered them to development groups.• Involved in planning user research experiences at our annual conference, CAWorld. Design customer surveys and processed data collected from tests, surveys and round table interviews. • Mentor and educate team members about user research methods and procedure of doing remote usability testing at CA• Research and apply methods of remote mobile testing. (Baker, Sun, & Hendrich, 2011)• Maintained and updated the remote testing environment for all of CA Technologies.

San Jose, California, Us

• Design, test, and document remote testing methodology for thick client applications and enterprise web based products• Design workflows and screens for numerous CA products, including SiteMinder, Chorus, Federation Manager, eHealth, Spectrum Automation Manager, and Clarity• Design and carry out usability tests and design reviews on security, enterprise management, and consumer products. • Create interview guidelines,perform requirement gathering and customer interview sessions• Compile data into reports, present on findings to development and product teams and provide resulting prioritization of features and functions• Participate creating design standards and guidelines for wizard/form/login/headers modules• Assist in maintaining internal role library (ITIL compliant) and creating role process

Redmond, Washington, Us

User experience researcher within Microsoft's Office division, conducting end-user research on both OfficeLive and OfficeBusiness web applications.• Perform a variety of usability research, methods include – usability testing, focus groups, interviews, contextual inquiries, expert reviews, surveys, cognitive walkthroughs, and task analysis• Perform iterative testing and evaluation with prototypes, wireframes and live code• Conduct remote benchmark testing to investigate product milestones• Monitor and analyze customer online behaviors through Omniture• Conduct contextual inquiries to define user needs and develop personas • Analyze and refine wireframes and mockups prior to development • Structure study plans, identify task scenarios, develop study protocols and screeners • Present user research results and making actionable research-based recommendations to product team members

Philadelphia, Pennsylvania, Us

Worked as part-time researcher (30+ hours/week) in designing and analyzing online communication, SmartMobile and touch-screen based interactive systemsStructured research plan, identified research methodology and participated in recruiting, scheduling, testing script development, collecting and analyzing data as well as preparing reports

Phd, Human-Computer Interaction

M.E, Industrial Engineering

B.L, Economic Law