Reviewing the IT Processes to make them in line with the ITIL framework;Generating reports in the SAP system;Data Analysis in MS Excel using the data downloaded from the SAP system;Designing the templates for reporting in MS Excel;Designing the templates for reporting in MS PowerPoint;Making presentations in MS PowerPoint to be presented to the management on weekly basis;Giving ideas on improvement on reporting system and the whole IT Service Processes.

Coordinated with manipulating and maintaining Capital Eight’s proprietary database;Implemented on customer information research and categorized collected customer information;Collaborated with project management process on Capital Eight daily internal utility operation;Assisted on generating daily project management process report timely for supervisors’ review.

Assisted with assets appraisal and projects evaluation on multiple business areas;Contributed in various multimillion RMB projects productively;Conducted researches and implement analysis to assist supervisors’ decision-making.

Assisted with the Project Director to provide inputs for preparation of Company’s promotion plan.Facilitated the brand image repackaging work of HLNET Expansion Project, and provided invaluable contributions.Participated in delivering for new energy automobile market analysis and Investment Promotion Symposium reports. Collaborated with analysis on company’s industry and market analysis planning on future development strategy. Conducted research and prepared a feasibility study report for a school renovation project