Identifying myself as the first-generation immigrant in the United States has tremendously shaped my unique superpower to resisting setbacks. I’m a bilingual-speaking (English and Mandarin) communicator who specializes in Quality Control in the Trade Sourcing and Procurement International Trade field, as well as in Information Technology Quality Assurance. My ambition has driven me to have worked and lived in China, UAE and the US.I have managed a team of 5 sales specialists, overseeing our work of purchasing parts for oil and gas refineries. Our team negotiated transactions worth over $3,000,000 on a yearly basis. Under my supervision, the team travelled to over 30 factories throughout China to source the finest products with the lowest costs. A strong believer in approaching the world as a student, I continue to learn about Quality Assurance in the IT industry and have successfully pursued my goal as a QA analyst.Specialties:- Leadership skills and bug-hunting skills - Agile methodology & quality process and metrics - Jira work flow and test management activities - Web-based application and mobile web application testing- Smoke, sanity and regression testing - API & Rest API Testing with postman- Executed SQL queries to ensure data consistency on the back-end.
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Quality Assurance AnalystIn/Out Dec 2019 - Nov 2022• Working knowledge of Agile (Scrum), methodologies• Created bug reports and executed test cases in Jira• Practiced mind-mapping with Coggle • Conducted black box testing, functional & non-functional testing• Mobile testing with browser-stack• Performed Postman API testing to verify it fulfills its expected functionality, security, performance and reliability• Participated in Daily Stand, Sprint Planning, Demo and Retrospective meeting• Performed comprehensive regression testing on new builds -
Procurement ManagerStitch Kings Llc Oct 2017 - Oct 2019Philadelphia, Pennsylvania, United States• Managed orders over $500,000 and conducted regular make and buy analyses from China to find the most cost-effective method for obtaining clothing and furniture• Resolved purchasing claim issues expeditiously and effectively• Worked closely with suppliers to ensure that materials are purchased at the lowest cost from international sources to meet customer project requirements
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Sourcing ManagerGeneral (Shanghai) International Trade Co., Ltd Apr 2015 - Apr 2016Shanghai, China• Managed team of 5 sales specialists of the purchasing of the desired chandeliers for $1,000,000• Travelled to multiple factories for finest product and lowest cost• Solved inspection problems and avoided cargo stranded in port by closely negotiating with custom broker• Resolved several disputes by facilitating team-building conversations and weekly meetings where team workers could have dialogue and voice their opinions
Serena Chen Education Details
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Business Administration And Management, General -
American Language CenterGpa 3.08 -
International Trade
Frequently Asked Questions about Serena Chen
What is Serena Chen's role at the current company?
Serena Chen's current role is QA Engineer | Procurement Manager | Sourcing Specialist | QA Analyst | Quality Assurance Tester.
What schools did Serena Chen attend?
Serena Chen attended Chongqing University, American Language Center, Zhejiang Gongshang University.
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Serena Chen
Arvada, Co2fourwindsinteractive.com, fourwindsinteractive.com -
1firstparty.com
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Serena Chen
Mountain View, Ca2nuro.ai, wustl.edu -
Serena Chen
New York City Metropolitan Area -
Serena Chen
United States
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