Xiao Z Email & Phone Number

Sydney, New South Wales, Australia

• Analysed large datasets to identify trends, patterns, and correlations for business insights, supporting decision-making processes.• Built visualizations and dashboards in Power BI to enable users to quickly interpret results from complex analyses.• Worked closely with stakeholders to document requirements for the migration of data artifacts onto the Modern Data Platform (MDP).• Translated raw data into meaningful information using statistical techniques, supporting business processes and strategic planning.• Ensured data accuracy and integrity, adhering to organizational data standards and classification requirements.

Collaborated with internal teams to understand business needs, generating reports and analytics on key performance metrics.Migrated existing reports and dashboards from legacy SQL environments to modern data platforms, ensuring smooth transitions.Provided data-driven solutions to support decision-making, utilizing SQL and Python for advanced data analysis.Conducted data analysis to prepare forecasts, identify trends, and provide actionable insights to stakeholders.Managed data quality, integrity, and security, ensuring compliance with organizational standards.

Maintained servers, software and operating system equipment.Provided needs assessment, systems analysis, troubleshooting and resolution.Maintained timely and accurate oral and written technical reports of engineering activities.Planned, implemented and integrated updated system-oriented projects.Provided exemplary helpdesk service and support to assist customers.Handled troubleshooting for software and hardware and resolved issues in 8 hours.Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.