• Managed global teams in delivering audience-centered learning programs to support audience and business goals• Chartered learning strategy growth from one reactive program to nine different audiences with 20+ programs while formalizing processes for scale • Scaled learning solutions to reach over one million monthly active audiences in 32 languages across multiple modalities, including on-demand video, eLearning, webinars, VILT, simulations, and downloadable job aids • Established measurement metrics, test-and-learn design strategy to enhance content quality

• Built Engineering Training team from the ground up — established the vision and mission, instituted content development processes, style guide, training rubric, and measurement metrics resulting in improved design efficiency and content quality• Upscaled offerings from one onboarding instructor-led training to full learning portfolio, including onboarding programs, new product training, and industry trend seminars • Worked with engineering leaders and HRBP to determine learning needs that were mapped with job description and career goals. Created learning curriculum to help engineers grow and excel in their job

• Proactively use learning technologies, industry best practices to design and develop high quality learning materials including slide presentations, hands-on workshop, job aids, video tutorials, self-paced online training modules, and learning assessments quiz. • Partnered with division leaders to provide effective and innovative training strategies and programs by analyzing performance gap, determining training needs, proposing training topics and creating just-in-time training modules on or before product launch. Evaluated effectiveness of training programs through assessments, surveys and interviews. • Established and managed new hire learning plan to help on-board new field application engineers• Designed and delivered train-the-trainer program to help new technical trainers adopt training techniques enabling them to deliver high quality training sessions