• 12 Years Technology Experience in IBM China Software Development Lab• 4+ Years Cloud SaaS Operation Experience with managing a monitoring product in IBM cloud.• 5+ Years Customer Supporting Experience with supporting important customers including international Enterprises, Banks and Government departments by providing technical support and solutions to maximize their satisfactions.• 4+ Years development experience in a commercial storage product using C/C++/C# programming language with Visio Studio 2008/2010/2012 development platforms.• 3 Years testing experience by delivering 4 projects, experienced full software testing life cycle in both Waterfall and Agile test teams.• Solid understanding of software QA methodologies, processes and test environments including functional, performance, integration and automation test.• Published 3 technical Papers and Best Practices. Filed 1 US patent and published 14 inventions with Defensive Publication.• Have very strong technical and problem solving skills. Took over the most challenging projects, delivered results beyond management team and customer’s expectation.• Rich Cloud experience of IaaS (SoftLayer/Azure), PaaS (BlueMix) and SaaS• Rich Experience of SaaS operation processes and tools: SLA, Slack, PagerDuty, Salesforce, Github• Rich Experience of Configuration management: Chef• Rich Experience of Monitoring and Automation.• Solid Experience of Agile, DevOps, TDD, Scrum, CI/CD• Languages: Python, C#, C++, C, Java, Ruby, Shell Script• UI programming: JavaScript/CSS/Ajax/Flask• Databases: MySQL/InfluxDB/SQL Server and DB2• Platforms: Windows/Linux/Unix• Extensive experience of open source tools: Eclipse, Tomcat, Docker, Jenkins, Kubernetes, Git, Selenium
Listed skills include C++, C, Software Development, Java, and 8 others.