Xilonem Montoya Email & Phone Number

Rancho Cucamonga, California, United States

Migrated monthly, quarterly excel reports into PowerBi to create coherent, visually immersive, and interactive dashboards for the department and organization.Analyzed unstructured information to derive key insights.Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.Discovered root causes of problems and identified appropriate solutions.Recommended process improvements to continually identify, analyze and fix constraints and challenges.Completed statistical reviews to uncover trends, patterns and variations.

Rancho Cucamonga, California, United States

A liaison for Provider, Medical Group, IPA, and IEHPTrain new/current healthcare Providers (Behavioral Health, Primary Care Physicians) to ensure operational efficiencyAssist in establishing and maintaining relationships with assigned healthcare providers throughout designated territoriesInvestigates and responds to provider concerns Sought ways to improve processes and services provided.Generated reports detailing findings and recommendations.

Worked closely under the Director of Risk Adjustment to create, organize, and extract reports via Power Bi for all quarterly JOM meetings with IPA groupsPoint of contact for internal departments requesting Risk Adjustment data reportsCreated report for management by providing a visualization of the number of current ESRD members within the organizationProduced and filed reports to inform senior management of current activities and progress during HEDIS season

Worked with the Director of the Cardiopulmonary department and managed the productivity reports for the departmentReviewed and analyzed all department data to assist the Director in making sound decisions for the budget, equipment purchases, and data sets utilized for dashboardsWorked closely with the Quality Department for data collection purposes and ensured accuracy and legitimacy of dataOptimized core processes to improve business performance and operational agility.

Certificate, Data Analytics

Minor, Sociology, 3.4

Bachelor’S Degree, Health Professions And Related Clinical Sciences, Other, Senior

Activities and Societies: ETA Sigma Gamma: National Honor Society

Master Of Health Service Administration, Health/Health Care Administration/Management