Digital Communications Manager
CurrentHealthy forests help life on Earth thrive. The Forest Stewardship Council® (FSC®) – a nonprofit organization that covers more than 150 million hectares of certified forests – provides the world’s most credible sustainable forestry solution, trusted by NGOs, consumers, and businesses to help promote healthy and resilient forests, for all, forever.• Defined website architecture and content strategy • Managed development projects of digital products, applications, and websites from start to end• Assessed and improved user experience of digital products from a content and design perspective• Assessed and created stakeholder personas, user journeys, and onboarding pathways• Created content for onboarding email communication • Carried out regular website audits, updates, and optimization activities• Coordinated content creation and updates to ensure alignment with the overall organization’s strategy and goals• Coordinated the development of new features, improvements, and issue resolution for websites and applications• Liaised and coordinated with different stakeholders, partners, and external service providers in various stages of the project life cycle• Provided training and user support for different applications and tools