Xingdi Zhou Email & Phone Number

Melbourne, Victoria, Australia

• Supporting the technical pre-sales and service team with technical product support• Assisting the Product Manager with product management, development tasks and PLMduties• Assisting the Product Manager with Product QC and QA tasks• Conducting market product research and competitor analysis• Collaborate with our CN Roof division with product feedback, innovation andimprovements.• Assisting the solution and marketing department with document quality control• Assisting sales account managers with technical support• Assistance with, and presence at trade shows, and providing sales support in meetings• Gathering customer feedback and keeping record of customer interactions

Melbourne, Victoria, Australia

• Managing technical support helpdesk about solar mounting system enquiries.• Providing sales account managers with tech support.• Preparing proposals, estimates and management of customers’ projects.• Represent technical support at trade shows when relevant.• Gathering customer feedback.• Working with product design and development in conjunction with the local engineering team

Melbourne, Victoria, Australia

• Managing the support helpdesk on solar mounting system enquiries• Identifying and fulfilling customer needs to achieve satisfaction• Assisting the engineers in preparation of proposals, estimates and management ofcustomers’ projects.• Assisting the solution and marketing department with document quality control• Assisting sales account managers with technical support• Assistance with, and presence at trade shows• Gathering customer feedback and keeping record of customer interactions

Professional Year Program In Engineering

Master'S Degree, Mechanical Engineering

Bachelor'S Degree, Mechanical Engineering