Xingyu Pan

Xingyu Pan Email and Phone Number

华为 - Customet Support Business Architect @ 华为
shenzhen, guangdong, china
Xingyu Pan's Location
Shenzhen, Guangdong, China, China
Xingyu Pan's Contact Details

Xingyu Pan work email

Xingyu Pan personal email

n/a
About Xingyu Pan

13 years experience in Telecom network assurance, good understanding about managed operation, customer support.

Xingyu Pan's Current Company Details
华为

华为

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华为 - Customet Support Business Architect
shenzhen, guangdong, china
Website:
huawei.com
Employees:
142063
Xingyu Pan Work Experience Details
  • 华为
    Business Architect
    华为 Jan 2019 - Present
    Shenzhen, Guangdong, China
    Process development. Business analysis. Network assurance
  • Huawei Technologies
    Customer Support Specialist
    Huawei Technologies Sep 2017 - Present
    Shenzhen, Guangdong, China
  • Huawei Technologies (R.D.C) S.A.R.L
    Director Of Assurance & Managed Services
    Huawei Technologies (R.D.C) S.A.R.L Apr 2015 - Present
    Democratic Republic Of The Congo
    - Business management, including business plan & sales strategy development of managed services for local telecom operator- Operational support for delivery for customer support and managed services business units.- Manage Customer Support (Level 3 support) contracts for Huawei Congo, including management of staff and ensuring that services are delivered according to agreed level 3 contracts. Responsible for full scope of the Customer Support Service contract fulfillment, service sales and revenue assurance.- Manage activities carried out within the Managed Services contracts for Huawei Congo. This involves management of staff and ensuring that services are delivered according to agreed contracts. Responsible for in budgeting the managed Services activities and working on improving the project profit, organisational efficiency, processes and methods within the relevant area.
  • 华为
    Customer Support Manager
    华为 Feb 2012 - Mar 2015
    Johannesburg Area, South Africa
    SLA managementPre-sale support of professional serviceBidding of customer support businessCustomer support business operationCritical incident recoveryProfessional service delivery management
  • 华为
    Umts Ran Engineer
    华为 Jul 2007 - Feb 2012
    Johannesburg Area, South Africa
    RNC & NodeB commissioning and integrationTeam leader in several projects in MTN SA, Vodacom sa, such as Iub over IP migration, PS pooling migration, UMTS900 rollout, FIFA2010 assurance, etcTechnical leader in on-going maintenance project in SA operator for 3 yeras

Xingyu Pan Skills

Managed Services Customer Support Umts Ip 3g Telecommunications Gprs Gsm Lte Wireless Integration Sigtran Solution Selling

Xingyu Pan Education Details

Frequently Asked Questions about Xingyu Pan

What company does Xingyu Pan work for?

Xingyu Pan works for 华为

What is Xingyu Pan's role at the current company?

Xingyu Pan's current role is 华为 - Customet Support Business Architect.

What is Xingyu Pan's email address?

Xingyu Pan's email address is su****@****wei.com

What schools did Xingyu Pan attend?

Xingyu Pan attended University Of Electronic Science And Technology.

What are some of Xingyu Pan's interests?

Xingyu Pan has interest in Children, Environment.

What skills is Xingyu Pan known for?

Xingyu Pan has skills like Managed Services, Customer Support, Umts, Ip, 3g, Telecommunications, Gprs, Gsm, Lte, Wireless, Integration, Sigtran.

Who are Xingyu Pan's colleagues?

Xingyu Pan's colleagues are Richard Wan, Chunmei Wei, Cholo Bizo, Idibofu Adam, 孙玮泽, Ali Gharari, Weimin Zhang.

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