Cindy Lyle Email and Phone Number

• Successfully designed/implemented NetSuite PSA tool - SRP (Services Resource Planning) to manage unique business process requirement• Translating business needs into requirements, workflows, reports & presentations that can be utilized by key stakeholders to achieve business goals• Identify opportunities for operational efficiencies and process improvement• Assisting with regression testing of system upgrades prior to new version releases along with post-upgrade validation exercises• Created training documentations • Support the analysis and efforts of ongoing system modifications or enhancements• Support Boomi integration between NetSuite and SalesForce

• Provide Level 2 NetSuite and OpenAir Administrator Support for over 500 users within sales and operation groups• Supporting and managing integrations between NetSuite and Concur, NetSuite and OpenAir• Responsible for User and Role Management• SuiteFlow Creation and Testing• Saved Search/Report Creation and Support;• Custom Fields, Forms, Records Creation and Support• Dashboard, Centers and Tab Creation and Support• Perform CSV Imports• NetSuite Training for end users

• Service Order processing, customer invoicing, and consultant time and expenses oversight during a period of rapid corporate growth• Coordinated with other departments to develop purchasing policies and procedures• Managing subcontractor jobs for compliance, assisted in directing coordination with other departments on matters related to subcontracting• Review of Consultant and Vendor contracts for Terms and Conditions accuracy and compliance. • Power User for both NetSuite and OpenAir

• Supported the global deployment for Oracle Procurement. Drove a timely, efficient, and effective • Requisition-to-Pay process with responsibility for creating process efficiencies and achieving cost reduction targets across a diverse corporate environment• Provided Purchasing process performance analysis and metrics, proactively identifying areas for improvement• Fulfilled tactical sourcing requirements ensuring alignment with spend category strategies. • Acted as single point of contact “Procurement Help Desk”• Fulfill Tactical sourcing requirements ensuring alignment with spend category strategies.

• Managed the Purchasing and Requisition processes for all IT-related items, negotiated with suppliers and reviewed and monitored supplier performance• Recommended and implemented strategic supply chain cost reduction initiatives• Communicated and coordinated delivery information to internal clients• Process and tracked Return Material Authorizations and resulting credits

• Negotiated favorable pricing, shipping and payment terms for all purchases• Planned parts requirements and placed approved purchase orders in accordance with company policy in a timely manner• Monitored commodity price trends and drove continual product cost reductions• Monitored inventory requirements and controls• Assisted in monitoring vendor performance to ensure pricing, delivery, and quality expectations were met

• Monitoring the power, HVAC, and Network systems within the data center. Performing Moves, Adds and Changes for hardware. • • Cabling using both fiber optic and coaxial cable. • Troubleshooting and resolving network connectivity issues.