Xinni Yong Email & Phone Number

Singapore

- Planned, optimized, and commissioned productive mobile vaccinations standard operating procedure (SOP) to systematize vaccination operations and work processes- Employ and supervise 2 mobile vaccination teams and 6 home vaccination teams to vaccinate seniors and residents that faced accessible difficulty to Vaccination Centres- Work closely with relevant stakeholders such as Ministry of Health, vaccine distributors and site in-charge to coordinate the workflows and facilitate smooth operation during vaccination day

Singapore

- Handle and strategize programmes in the department to develop improvement initiative, identify business opportunities and optimize on-going services- Accounted for business data analysis of the whole department, highlights key growth areas for reporting to senior management and board of directors

Singapore

Operation- Provides administrative support to the HOD;- Primary point of contact between the executives and internal/external clients;- Produces professional-quality reports, presentation, and briefs;- Develop and carry out an efficient documentation and filing system for both paper and electronic records;- Collate and update relevant data and/or figure; and- Receive incoming calls and emails; take messages, respond appropriately and route correspondence to the appropriate colleaguesPeople Management- Delegate tasks as appropriate to other members of the team; and- Assist Centre Manager in supervising junior staffPublic Relations/Customer Services- Handled requests, feedback and queries quickly and professionallyEquipment, Supplies and Maintenance- Handled purchase and work requisition processesOthers- Able to cover the duties of other colleagues in clinical aspects related to therapy

Singapore

Assisted the Rehabilitation Manager in the following,Operation- Manage the operations of the centre;- Develop and Conduct Outreach Plan;- Participate in various quality and clinical improvement initiatives;- Develop and Update SOPs;- Manage Inventory (Medical and non-medical); - Conduct needs and gaps analysis;- Provide clinic skills and procedures; and- Conducts Information and Referrals (Financial and Non-Financial Schemes)Clinical - Assist Physiotherapists and Occupational Therapist in the delivery of the prescribed treatment;- Setting up of equipment before treatment session, maintenance of equipment and manage the preventive maintenance of the equipment; - Conducts group activities and exercised; and- Arrange transport for customers to travel to and fro the centre, when required.People Management- Supervise junior staff Public Relations- Feedback, complaint, incident reports etc; - Ensure a high standard of professional services to customers; and - Maintain a warm, friendly, safe, clean and customer centred work environment.Equipment, Supplies and Maintenance- Maintenance of the centre; and- Maintenance of equipment.Financial- Manage budget and finance of the centre - Effectively handles all transaction, payment and ensure proper documentation; and- Tally and check End of Day collection and supporting documents.

Singapore

- Worked closely with social workers and occupational therapist- Assess client and conduct Basic Cane Technique (BCT) for client- Conduct Orientation and Mobility (O&M) training for client- Provide Basic Sighted Guide Training (BSGT) for the client, caregiver and/or public

Sungai Petani, Kedah, Malaysia

- Applied the basic assessment technique in various discipline includes surgical condition, cardiorespiratory management, musculoskeletal condition, paediatrics condition, women's health and neurological condition- Analysed and interpreted information from the assessment and made suitable diagnosis- Managed to implement the planned treatment intervention in a safe environment and independent manner

Alor Setar, Kedah, Malaysia

- Evaluate treatment outcomes and re-evaluated management programme- Worked within a multidisciplinary team - Able to develop professional attitudes and behaviours in conducting both subjective and objective assessment competently for the relevant discipline

Jitra, Kedah, Malaysia

- Examined and assessed patients, planned treatment plan and identified short and long term goals for patients- Managed to apply proficient physiotherapy skills in practical situation with confidence

Bachelor Of Science - Bs, Biomedical Sciences, General

Diploma In Physiotherapy With Distinction, Health Services/Allied Health/Health Sciences, General, 3.84/4.00

Activities and Societies: Class Representative - 2013 to 2016 Secretary of AIMST Physiotherapy Student Association - 2014 to 2015.

Education record