Xin Yao Email & Phone Number

Sunnyvale, Ca, Us

• Streamlined org/user onboarding processes by retiring legacy applications and introducing automated, efficient, and user-friendly workflows. By eliminating manual and cumbersome tasks, I successfully improved the onboarding experience for both internal users and external stakeholders, resulting in increased productivity and smoother operations.• Redefined the user access control system, establishing clear and standardized usage permissions between Clari users and third-party entities. This system not only ensured the security and integrity of our data, but also demonstrated excellent scalability, making it adaptable for other scenarios and enhancing overall data governance within the organization.

Sunnyvale, Ca, Us

Led and participated in the end-to-end process of building the sandbox project from scratch. This included technical design, implementation, testing, optimization, and monitoring. The successful completion of this project provided a valuable testing and development environment for our team, enhancing our efficiency and ensuring the delivery of high-quality products.

Santa Clara, Ca, Us

• Developed reusable UI Components that benefit all business unites and satisfied customers' needs in building complex UI Pages easily.• Improved the performance of legacy Surveys & Assessments application by 40% in terms of optimizing database queries and overwriting functional logics in both Java and JavaScript.• Integrated Microsoft Actionable Messages and Cisco Webex applications into ServiceNow platform which improves the efficiency of incident management workflow by 50% for customers.

Santa Clara, Ca, Us

• Worked with a scrum team to develop business applications, such as AI Search Assist, Vendor Manager Workspace, and Surveys & Assessments etc, on the ServiceNow Cloud Platform by Angular, React, Maven, MySQL, GraphQL and some other internal tools for thousands of customers.• Implemented automation test suites in Java JUnit and JavaScript functional tests for avoiding product regressions.

• Developed remedies and bug fixes in both frontend (AngularJS) and backend (Symfony PHP). • Built cron jobs on server to automatically pull data from external API servers and maintained clients’ data update-to-date. • Used Amazon Kinesis to analyze real-time data stream and built distributed databases on both Redshift and MongoDB.

Maynard, Ma, Us

• Worked with UX designers and delivered responsive webpages on clients’ websites using HTML5, CSS, JavaScript, jQuery. • Maintained and updated Kaon official website. Optimized JavaScript code in home page to improve user experience. • Participated in QA. Solved cross-browser compatibility issues using Chrome Dev Tools, Safari Web Dev Tools.

Master Of Arts (M.A.), Computer Science

Bachelor Of Science (B.S.), Computer Science

Bachelor Of Engineering - Be, Computer Software Engineering