Tiffany D. Email & Phone Number

Newcastle Upon Tyne, Gb

• Point of contact for hundreds of client accounts and management matters.• Building and maintaining long-lasting client relationships by delivering outstanding customer service. • Development of new business with existing clients to meet sales targets. • Specialising in providing comprehensive information and custom-made application plans for international applicants applying to universities and colleges in the UK.

Gateshead, England, United Kingdom

• Developing and coordinating of accounts on social media, to increase customer appeal.• Improving marketing strategies based on data analytics.• Identifying potential customers and generate sales leads.

Shenzhen, Guangdong, China

•Liaising with Purchasing, Design and Business Intelligent teams to plan, revise, confirm and launch marketing campaigns and promotion items on Walmart APP, JD flagship online store and multi-media platforms.•Launching of new projects within Walmart JD Flagship online shop as a role of marketing specialist.•Working with designers to create the visual effect and content of homepage and landing page. •Updating sales reports and tracking performance data daily to assess designs and propose optimisation activities to proactively achieve the sales goal.•Collaboration with CRM and Customer Service team to improve customer service and build relationship in order to generate revenue.•Tracking and surveying competitor’s main campaigns and business status to seek strategies and opportunities.

Shenzhen, Guangdong, China

•Organizing and planning themes, topics and sessions of Shekou News.•Taking part in writing and editing of the articles published weekly.•Assisting in the daily activities, such as english translations, reports and material reports.

Shenzhen, Guangdong, China

•Collecting product information and introduction.•Taking part in client visits and business meetings.•Recording meeting minutes.•Collecting data and tracking the pricing of competitor’s items.

Master Of Arts - Ma, Media And Public Relations, Merit

•Key Modules: -Theoretical Approaches to PR: reputation management, CSR case studies, debating report of PR theory within a practical.

Bachelor'S Degree, International Business/Trade/Commerce, 84.7/100

Key Modules: Introduction of E-Business, Advertising, Marketing, International Trade, Statistics, Marketing Practices, Chinese Economy.

Bachelor'S Degree, International Bussiness-Exchange Programme, 94.33/100

Key Modules: Transcultural Management, International Trade Affairs, Investments, International Financial Management, Human Relations.