Business Analyst
Current• Product Launch: Collaborated with 8+ cross-functional teams to support launching new GoDaddy Payments Ecommerce products; helped capture, prioritize, and document data analytic requirements and drive measurable results• Data Wrangling: used SQL in Hadoop/Redshift environment to perform data wrangling, cleaning, validation, and enablement; implemented ETL process to design table schema and build centralized & aggregated fundamental transaction datasets • Analytical Dashboards: Used Tableau/Looker to automate enterprise-level product MBR scorecard and build multiple self-serve reports; enabled 10+ Product Managers track trending of product key metrics and access the product performance quickly, greatly increasing efficiency by 30%• Business Insights: Conducted Conversion Funnel Analysis, Cohort Analysis, and A/B Testing to better understand customer behavior (onboarding, payments) and optimize Ecommerce products, provided actionable business insights to reduce customer friction points and explore marketing opportunities in order to increase revenue