Chris Zhang Email & Phone Number

Detail-oriented business analyst with a proven record of driving project success by compiling, interpreting, and documenting critical business, system, process, and technical information. Demonstrated success and experience developing and enhancing processes, systems, infrastructure, and services within financial services, mutual funds, and broker/dealer environments. Capitalizes on extensive technical background to liaise between financial, business, and technical sectors that enable the accurate exchange of information. Specializes in eliciting, gathering, and documenting high-level and detailed business requirements, business use cases, and process workflows, working closely with disparate departments, users, developers, and external stakeholders to capture critical data and translate it into technical and non-technical documents. Expert at analyzing and translating business terms into technical information and vise versa then making recommendations and remediation plans to decision makers. Successfully interprets policies, creates new processes, and improves existing procedures, decreasing risk and ensuring compliance with all federal regulations and industry standards. Known for solving problems before management even knows there is an issue. Works well autonomously or within a team environment, focusing on adaptability and hard work to consistently exceed expectations.

Listed skills include Business Requirements, Requirements Gathering, Business Process, Process Improvement, and 33 others.