Mary Xiong Email & Phone Number

Los Angeles, Ca, Us

United States

Washington, District Of Columbia, United States

CPI is an analysis and advisory organization with deep expertise in finance and policy. Our mission is to help governments, businesses, and financial institutions drive economic growth while addressing climate change.As the Operations Associate at the Climate Policy Initiative, I play a pivotal role in managing operations across our San Francisco and Washington, D.C. offices. Drawing from extensive experience in office management, administrative support, and event planning, I ensure the smooth functioning of operations while providing crucial support to advance CPI's mission. My dedication to efficiency and excellence drives me to continuously optimize processes and contribute meaningfully to our organizational goals.

Conscious Kitchen, a program of Turning Green, is transforming school food services across California to promote food equity, nutrition, and sustainability. By collaborating with schools and local organic farms, the program replaces processed meals with fresh, locally-sourced, organic options, aiming to make school meals 100% organic statewide. As part of this mission, I drive strategic data initiatives, managing the collection, verification, and organization of school demographic data across the state. This work supports the analysis of food systems, identifies opportunities for organic integration, and fosters collaboration with local producers. The insights gained help develop scalable, data-driven solutions that advance food equity, sustainability, and healthier school communities.

Led initiatives to build community and address student loneliness by organizing online support groups, workshops, and feedback sessions. Actively contributed to team meetings, driving the development of new well-being programs and implementing innovative solutions. Shared detailed reports with key insights to support data-driven decisions for enhancing student engagement and support strategies.

Served as the primary liaison for inquiries, provided specialized advice on health benefits, and conducted quality assurance audits. Applied administrative policies, oversaw healthcare claims processing, maintained client records, provided team training, and prepared performance reports. Managed procurement procedures and spearheaded projects to improve team performance, achieving a 100% Net Promoter Score.

Led a diverse group of students, providing specialized mentorship to enhance their written communication abilities. Maintained accurate records of student attendance, progress, and assessment results. Assisted in administrative tasks such as scheduling sessions and managing tutoring space. Adhered to school policies related to student safety, privacy, and ethical conduct. Participated in professional development to stay current with educational trends. Organized and participated in educational events, workshops, and seminars. Prepared reports on tutoring activities, student progress, and program effectiveness.

Healthy House is a non-profit organization committed to improving community health through cultural and linguistic services, promoting health equity, and providing essential resources to underserved populations.Efficiently administered program operations, including scheduling, meeting coordination, correspondence management, and data handling. Cultivated positive donor relationships, supported donor cultivation events, and analyzed data to understand program effectiveness. Planned project activities, directed a successful food program for underserved communities, and orchestrated outreach efforts. Conducted research on cultural trends impacting healthcare interpretation, coordinated information to ensure program consistency, and developed health promotion program reports. Administered a mental health program for South-east Asian seniors, managed budgets, prepared reports, and offered language assistance and translation services to facilitate health information dissemination.

Accurately filled prescriptions under pharmacist supervision and managed medication inventories. Participated in quality control, processed orders, and assisted patients. Managed financial aspects, negotiated contracts, and maintained supplier relationships. Conducted performance evaluations, managed staff scheduling, and utilized pharmacy systems. Assisted with administrative tasks, including maintaining patient records and handling billing and insurance claims.

Efficiently managed schedules, calendars, and appointments. Interacted with stakeholders, provided staff training, and developed programs. Responsibilities included contacting officials for information, handling financial transactions, and collaborating with team members for smooth operations. Drafted correspondence and reports, entered patient data into the Electronic Health Records system, and reviewed files. Additionally, managed office supplies, organized files, resolved equipment issues, maintained records, and scheduled meetings.

OCAPICA is a non-profit organization dedicated to enhancing the well-being of Asian and Pacific Islander communities through comprehensive support and advocacy programs.Supported and mentored clients in the Youth Employment Program, promoting health initiatives. Assisted in the intake process, ensuring accurate record-keeping and confidentiality. Optimized administrative procedures, handled diverse requests, and integrated promotional materials. Utilized advanced computer systems for case management and communication, conducted research on community resources, and connected clients with appropriate services. Managed routine tasks related to health programs and accurately entered client data into the case management system.

Managed incoming calls, directed inquiries, and handled office supplies. Provided administrative support to executives, managed confidential information, and organized cultural events, including the annual Lunar New Year celebration. Implemented gift processing procedures, prepared meeting agendas, and maintained accurate minutes. Additionally, managed schedules, created professional documents, conducted research, processed expense reports, resolved office equipment issues, and trained new staff.

Master Of Public Health - Mph

Post-Baccalaureate Health Sciences Program

Bachelor Of Science - Bs, Public Health

Activities and Societies: Hmong Student Association