Xitlallic Andrade Email & Phone Number

1201 Jeff Ginn Memorial Dr. Pasadena, Tx 77506

• Instruct patrons on how to utilize library resources, equipment and locate library material. • Perform clerical duties, such as answering phones, word processing, announcements, typing, account upkeep, filing and the opening and closing procedures of the building. • Promote library services through graphic and physical model displays in order to increase circulation.• Organize promotional material and events for the Community Outreach Group. • Assist in the purchasing of new library materials and the maintenance of library collections through weeding and shelving.• Review and select resource materials and develop information access aids.• Process computer lab reports and maintain transactional records.• Support scheduling and planning of the meeting room events.• Assisting with and organize and leading programming events. • Arrange for interlibrary books and materials. • Information and retrieval storage sites• Plan and participate in fundraising drives such as the Can Food Drive.

• Created, recruited and established relationships with Vendors, Academic Entities, Regulatory Boards, Non-Profit Agencies and Inter-office employees enabling HoustonWorks USA to meet performance measures, resolve inquiries, and process projects and reports within the defined deadlines. • Developed and coordinated internal process and training documentation and metrics for Training Credentials, Youth Enrollment, Post Secondary Enrollment and Employment Placement. • Accurately processed and assessed Workforce Solutions Scholarship applications and entered cases into TWIST and Document Management System (DMS).• Analyzed and interpreted the effectiveness of inter and intra office communication, processes, documentation, reports, and regulatory guidelines and presented information to top management and board of directors in order to create a more streamlined and standardized process while maintaining accuracy and quality of work. • Major participant/contributor in the overhaul of Company Workflow and restructuring. Duties included serving in company Think Tank, workflow development, job duty re-assignments, creation of training manuals, guidelines, new forms, and a document management system improvement and efficiency. • Selected to participate in company wide Audit Compliance Team that ensured proper abidance to government and state specifications, compliance measures and guidelines.

• Planned, arranged and managed community and office resources to aid customer in career goals and managed 150 cases per week. • Utilized Human resource skills in assisting customers in the process of obtaining employment and retention by utilizing community resources and matching qualified job seekers to employers through the use of State databases, and career guidance.• Experienced and highly proficient in the completion of Texas State databases and forms (TANF, RIO, SNAP, EEQ).• Utilized TWIST and other assessment tools to gage, document, and project customer employment progress.• Served as a Youth Program, Trade Adjustment Act, and YouthBuild Program liaison and completed the necessary orientations and documentation in order to qualify and guide customers in the processing of program benefits.

• Verified the conformance of summer youth program employment eligibility cases to federal, state and local regulations and assisted in the proper completion and submission of I-9 documentation. • Fulfilled Document/Information Record Management role for 3 different company centers.• Revised and processed eligibility documents, worksheets, and case notes to verify that cases met the eligibility and documentation guidelines. • Maintained office and application paperwork and made necessary editions.• Prepared audit reports utilizing spreadsheets and compiled results to improve future intake processes and training.

Associate'S Degree, International Business, Maritime And Logistics

Activities and Societies: Breakbulk America's 2014, Harris County Trade and Transportation Symposium, ASEAN Impact on Foreign Trade

Bachelor'S Degree, Major In Cultural Anthropology And A Minor In Business Institutions

Activities and Societies: Hobart Residential Government/Fireside Chair, Special Olympics, Entertainment Officer