Co-ordination of events, preparing banquet event orders and group resumesLiaising with relevant departments to ensure that preparations for the event have been made.Completing a variety of administration tasks to ensure the timely execution of all events such as event folders, signage, menus, purchase orders and invoicing.Responding in a timely manner to client queries.Meet and greeting of clients and ensuring the smooth running of the event based on the client’s needs.… Show more Co-ordination of events, preparing banquet event orders and group resumesLiaising with relevant departments to ensure that preparations for the event have been made.Completing a variety of administration tasks to ensure the timely execution of all events such as event folders, signage, menus, purchase orders and invoicing.Responding in a timely manner to client queries.Meet and greeting of clients and ensuring the smooth running of the event based on the client’s needs. Completing client enquiries, proposals and contracts when required.Assist in hosting site inspections when required.Compiling sales and marketing collateral, hotel presentations and client gifts.To assist the Director of Sales and Marketing with research, competitive analysis, compilation of reports. Show less

Receive orders and take customer requests in a timely manner, including serving as a Barista or Cocktail Attendant/Bar Attendant when required.Respond to guests' requests ensuring that their needs are met and using your service skills anticipating their need to ensure a delightful experience in our Hotel.Use initiative to solve guests problem's, take ownership for the guests' journey, resolve any customer complaints and surprise and delight guests.Provide information on menu and… Show more Receive orders and take customer requests in a timely manner, including serving as a Barista or Cocktail Attendant/Bar Attendant when required.Respond to guests' requests ensuring that their needs are met and using your service skills anticipating their need to ensure a delightful experience in our Hotel.Use initiative to solve guests problem's, take ownership for the guests' journey, resolve any customer complaints and surprise and delight guests.Provide information on menu and menu items, deliver food and beverages to rooms and diners, clear tables and keep service area clean, tidy, and well prepared.Efficiently manage the proper settlement of all customer accounts and answer guest queries in a polite and helpful mannerDeliver exceptional service to our Guests - providing hotel and local knowledge, anecdotes, stories, information and creating personal connections with our guests.Support social distancing throughout the public areas of the hotel working to keep our guests and team members safe and comfortable. Show less

* Executed policies of the Sales and Marketing department. * Performed executive assistance to the General Manager.* Formulated price and service standards for different target marketing.* Oversaw services to ensure the highest standards of customer satisfaction.* Organised various activities for the Sales and Marketing department. * Regularly achieved and exceeded sales targets and leads, resulting in an increase of 40% * Organised various events, liaised with VIPs, and… Show more * Executed policies of the Sales and Marketing department. * Performed executive assistance to the General Manager.* Formulated price and service standards for different target marketing.* Oversaw services to ensure the highest standards of customer satisfaction.* Organised various activities for the Sales and Marketing department. * Regularly achieved and exceeded sales targets and leads, resulting in an increase of 40% * Organised various events, liaised with VIPs, and successfully worked in holding government and Jinling Group's receptions.* Assisted DOSM's work. Show less

*Drew up sales plan based on results of target marking. In charge of government sector, foreign trade companies, companies in the economic development zone of Nanjing and so on.*Found new clients and maintain the relationship with customers.*Organised required information to the director of sales.*Coordinated and arranged various events and VIP receptions.*Organized relevant information of customers' requirements and main competitors.

* Assisted sales executive and sales manager to complete all necessary paper works* Received customers and conducted hotel tours and room inspections* Assisted sales executive and sales manager to organise VIP reception and various company events* Assisted other work for sales executive and sales manager