Xander Karsten Email & Phone Number

My entire career has been spent as a translator. After leaving law school, I worked for four years in civil legal services translating the law into meaningful and actionable items for low-income and vulnerable individuals.In 2012 I moved from direct services to the technology space, with a focus on the civil legal services community- helping good people do good work. It's still translation, working with other attorneys to translate their ideas into action items for developers, and translating developer needs into action items for attorneys. I’m always interested in connecting with current and former colleagues, other platform and program managers, and interesting creative folks.

Listed skills include Project Planning, Project Management, Teamwork, Training, and 12 others.

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  Director Of Onboarding And Projects

  Legalserver

  Jul 2015 - Present

  LegalServer case management software enhances performance for non-profit legal aid agencies, university law schools and public defenders. Through a cloud-based hosted platform we are improving legal case handling and providing insights to legal staff and management for making more informed decisions faster.As Project Manager, I work with a team to help new clients onboard to LegalServer. Through a combination of system and business analysis, we customize portions of the user interface, processes, and reports to ensure that each instance of LegalServer meets the unique needs of the agency. We also work intensively with agencies to map the data from their source system into LegalServer, working with a variety of homegrown and enterprise databases and data structures. During my time at LegalServer, we have increased onboarding capacity year over year, going from a team of two to a team of four, doubling the number of agencies currently onboarding at any one time, doubling the overall number of successful launches and decreasing the amount of time of the average onboard by 3 months.