Frank Mateo Email & Phone Number

· Self-Starter - can work effectively to establish the policies and procedures or work alone· Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully and develops alternative solutions· Oral Communication - speaks clearly and persuasively in positive or negative situations; listens and gets clarification· Written Communication - Writes clearly and edits work for spelling and grammar; presents data effectively and also able to read and interpret written information· Change Management - develops workable implementation plans and communicates changes effectively· Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness· Organizational Support - follows policies and procedures and supports organization's goals; completes administrative tasks correctly and on time· Strategic Thinking - develops strategies to achieve organizational goals and adapts strategy to changing conditions· Judgment - displays willingness to make decisions and supports and explains reasoning for decisions; includes appropriate people in decision-making process· Planning/Organizing - prioritizes and plans work activities with a focus on using time efficiently.· Professionalism - approaches others in a tactful manner and reacts well under pressure; treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions and follows through on commitments· Quality - demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality· Quantity - meets productivity standards and completes work in timely manner· Familiar with and follows IT industry accepted best practices · Attendance/Punctuality - is consistently at work and on time· Dependability - follows instructions and responds to management direction; maintains commitmentsSpecialties: · Windows/SQL desktop and server environments· VMWare · Apple Mac Systems· Troubleshooting, installation and maintenance knowledge of PC, Server, Network, Security, hardware and softwareMS SQL/Firebird Payroll / Time & Attendance: TruTime, ATVS, Time Guardian, Time Guardian Plus/Pro, TS3000i, Blackbox ASTC3000, Access Systems: Impro IXP, AmanoNet, AXP, Nexus

Listed skills include Troubleshooting, Servers, Testing, Integration, and 30 others.