As VP, I´m deeply involved in the local community, serving as a liaison between expatriates and the municipality, and collaborating to promote cultural exchange and integration.Also, I´m driving business growth, fostering meaningful connections, and making a positive impact in the lives of expatriates that are doing business in Mexico. My professional journey has been marked by adventure, adaptability, and a relentless commitment to excellence, and I am excited about the opportunities that lie ahead as we continue to expand and evolve our Chamber of Commerce in the city of San Miguel de Allende, Mexico .

Leader in developing and implementing business and operational regional strategies in GP Strategies consulting business as a global innovator and provider in talent and business transformation. Collaborate with cross-functional global teams to identify operational challenges and develop solutions , driving value to regional strategic accounts in the financial, manufacturing and service industries.Main responsibilities and Key Performance Indicators (KPIs):Employee engagement and productivity: Motivate, develop and mentor LATAM´s regional Client Operations ́ team . Direct reports 7 , indirect reports 70.Revenue growth and profitability: Manage budget, forecasting, and planning processes to support business operations and financial objectives. Annual revenue quota $ 5 million usd , 100% achievement and 5% growth)Identify and mitigate risks that could impact business operations and financial performance (healthy P&L).Provide regular reports and updates to senior management on business operations, financial performance, and KPIs.Customer Satisfaction and retention: Develop and maintain strong relationships with key stakeholders, including customers, vendors, and suppliers. Lead quarterly business reviews( QBRs) including relevant KPIs. Regular cross-selling activities.Monitor and analyze delivery KPIs to identify areas for improvement.Contract cost reduction in the region, efficiency in resources and vendors.Quality and process improvement: Manage operational processes to ensure efficiency, effectiveness, and compliance with company policies and procedures.

Successful regional implementation and operation of Declara´s Learning Education Platform , high tech startup, based in San Francisco, California. Operational leadership role in LATAM, helping motivate, develop and mentor the regional team.Direct reports 4, indirect reports 30.Proven customer success by achieving monthly recurring revenue, regular cross-selling activities, lead quarterly business reviews( QBRs) including relevant delivery Key Performance Indicators (KPIs).Responsible for optimizing client relationships and understanding, at a deep level, their business objectives. Main customers were Sindicato Nacional de Trabajadores de la Educación (SNTE - mexican education union) , Bécalos (Televisa Foundation & Banks program) and Puerto Rico Education Ministry .

Consultant supporting sales development and marketing activities in LATAM region for E-xample Consortium, a group of 30 portuguese technology companies , dedicated to develop learning and educational products and services. Focused on LATAM public and private education sectors such as Mexico ́s Secretaria de Educacion Publica (SEP).

Responsible for leading the overall field sales, marketing and training activities in Central America, Caribbean and Andenean regions .Leading a set of 10 regional marketing agencies, vendors and contractors with a team of 80 promoters, 40 sales reps and 30 consultants , in order to promote BlackBerry ́s products and solutions, achieve end customer satisfaction and increase market share.Responsible of a $ 2.5 million usd quarterly marketing budget. Support sales and marketing regional activities, organized by the telecommunication companies in the region .

Responsible for leading the overall commercial activities to sell AT&T ́s global telecom network to Fortune 500 accounts based in LATAM such as DuPont, Toyota, Metlife, Pepsico, Wyeth, American Airlines and Schneider Electric.Regional strategic business development and account planning based on AT&T ́s global sales objectives, increasing sales and service quarterly revenue by 3% . Achieved a $ 12.2 million usd yearly sales quota. Overall performance achievement 100% .Managed complex contract negotiations and served as a liaison between regional customers and AT&T´s global teams. Indirect reports 20 account managers.

Responsible for leading the overall sales and marketing activities of 12 Intel’s Channel Representatives in Mexico Retail Channel Organization. Support Intel’s Partner Program in the country , increasing product sales and technology awareness in the channel community by driving Intel's initiatives. Provide channels monthly market analysis and sales forecast. Developed country Intel’s strategic business and marketing plans based on LATAM´s objectives.

Responsible for the commercial support of new telecommunications service providers in Mexico’s Northwest Region. Performed strategic business plans based on a Regional Market Analysis, evaluating the business potential of Ericsson’s products for the private sector.

Responsible of AT&T BCS (former Lucent Technologies) sales and service operations in Mexico ́s Northwest Region. Direct reports 10, indirect reports 20.Regional market development achieving a sales and service $ 5 million usd annual revenue quota. Managed a healthy P&L.