Queenie L. Email and Phone Number

• Reviewed bank loan documents, compliance and kept track of loan usage and payments • Translated on-site business audit materials from oversea branches and communicated to colleagues in oversea offices• Coordinated with other colleagues such as other audit staffs, IT technicians, legal counsels, and human resource managers for the purpose of conveying and/or gathering audit information required to perform functions• Reviewed compliance, ensured each department of bank is adhering to rules, codes or practice, business ethics, internal guidelines and principles • Performed assurance in accordance with current integrated internal process and control framework

• Researched policies and gathered data and statistics of bills• Set up and maintained rosters of participants for fundraisers, various events, budget meeting, and conferences• Planned daily schedule of the Assemblyman and organized the necessary meetings according to priority• Office reception/answering calls for committees, students, visitors, lobbyists, and other various organizations• Maintain mail merge lists and input newly received information into records• Process and input any and all faxes and correspondences received by the office• Establish and maintain regional and local relationships with donors and supporters to raise campaign funds

• Assisted in financial reporting from review of original account entry to budget preparation and analysis• Supported production of quarterly statements, and calculated deviations between budget and actuals • Reconciled account discrepancy of $5,000 dollars• Supported Administrative Controller for accounting, administration and secretarial support• Maintained and updated personnel files including wage and salary information, payroll processing, and employee benefit program administration• Maintained master data of different accounts in FundEZ and generated monthly budget overview for controller

• Managed bank system internal and external controls and personal and commercial account information • Maintained and updated customers’ account personal information• Assisted Account Service Team in data entry and transferred account information from hard to soft copy

• Operated basic commercial bank routine and assisted Personal Financial Service (PFS) Officers• Drafted and verified letters of credit for global customers while adhering to guidelines • Performed personal financial analysis including investment portfolio analysis and insurance detail• Interacted with clients and PFS Officers, to distribute investment information in order to meet clients’ detailed needs• Reported and analyzed daily financial market information and created daily morning briefing