Vision and Strategy | Business Analyst | Product Development | Business Development | Fundraising | Operations and Execution | Product Design |

Developing an immigrant support platform for easy onboarding of clients andimproved business performance, my focus was on requirements, gathering,stakeholder management, developed the UML diagrams, and wireframediagrams. Developed a web-based platform to automate the day-to-daybusiness process of SettleQuick Inc. Responsible for successful client onboardingprocess, the implementation of payment processes of clients, and confirmingservices.KEY DUTIESDocumented system functionalities with the creation of Business UseCase diagrams, Process flow diagrams, and Context diagrams.Regularly reported to various stakeholders with tailored reportsincluding trend analysis.Organized and facilitated meetings to gather detailed requirements anddocumented user stories and process maps during the project discovery phase.User Acceptance Testing on the solutionKEY ACHIEVEMENTSSETTLEQUICK INC.Improved Business Performance: Conducted comprehensive product analysis and market research,leading to strategic recommendations that enhanced product features and improved user experience,resulting in a measurable increase in customer satisfaction and a 30% increase in retention rates.

• Executive representation /Corporate Negotiations.• Oversee procurement of company equipment and review of all Lease / Sub-Lease Agreement.• Supervise the day to day management of leased equipment. • Ensures compliance of processes that run company base business.• Responsible for periodic assessment of company base business and its postulated progress in line with its vision and mission.

Solutions