Responsible for the overall operation and business management of the warehouse, including Amazon's overseas warehouse business, cross-border direct mail business, one piece shipping business, consolidation business, etc

跨境电商物流综合服务管理

负责北美，亚太地区业务及运营管理

Managment OCJ Shanghai Delivery Center,Native Logistics Managment,Operation Departme KPI/Cost

1.Established a nationwide order fulfillment network for all the “Beauty consultant”2.Improve leadership and organizational effectiveness to support business growth Enjoy and proud to be in Logistics3.Sourced and managed third party logistical partners to ensure services meet with company’s standard and quality requirement4.Increased network coverage to 97% with door to door capability 5.Implemented a new distribution standard which increased DMP by 50%, improved local delivery service quality ,cost reduced 2 million yuan of delivery expenses6.Expand opportunity / easy of doing business - Total order cycle visibility. Review & optimize charging mechanism, Promote Home Delivery service to replace OPP7.Delivery doing green,green order paper,green biodegradable filler ,orders box improvements8.Prepared yearly budgets and manage a team of 6 staffs9.Troubleshoots problems and overcomes obstacles that adversely affect on-time delivery

In charge of short, middle, and long-term business development strategy planning of the company, undertaking logistics projects, analyzing costs and establishing operation procedure, reporting directly to CEO of TNT China area.1. Responsible for establishing delivery network development planning and specific implementation plan in one to three level cities in 2009 in accordance with users' requirement to delivery in one to three level cities;2.Responsible for establishing delivery procedure and KPI evaluation standard of big packages, in accordance with research results to solve the problems of high difficulty and loss of delivery expenses of 360 Buy and New Egg, through investigating express or postal fees and delivery mode of electric business industry; inviting personnel of 360Buy and New Egg to take part in analysis and demonstration of delivery cost and discussing and confirming reasonable delivery prices accepted by three parties. Not only made big package project of electric business in Shanghai promote smoothly, but also made the projects run out of red;3.Responsible for cooperation with TNT international express, opening international package special line from Shanghai to Amsterdam, establishing procedure of picking-up, sorting out, labeling, customs declaration and security inspection of Pudong airport; system docking discussion with international express; discussing with the Dutch headquarters to determine package delivery fees of international express;4.Responsible for operation project planning of CNY, procedure establishment, management of agency fund and unavailable orders, scheme demonstration of work-rest program, inside and outside communication and project implementation.

1.Joined as part of the start-up team for the new TNT Parcel business unit2.Established operation team, standard , process and infrastructure 3.Designed new operation capabilities such as new sorting method, labeling as well as pickup schedule to offer 2 days delivery time, COD and warehouse solutions 4.Set up new sorting centers in shanghai, beijing and guangzhou 5.Set up new customer service department in Shanghai ,beijing ang guangzhou 6.Expansed delivery coverage from 3 cities into all the first and second tier cities7.Sourced all the inner-line logistical vendors and inner city subcon. 8.Oversee responsibilities included customer services, operation KPI, sorting center, warehouse and Business development 9.Supported sales team to win new business from ICBC，Vancl ,Amozan and others.10.Joined as part of the start-up team for the new TNT Parcel business unit11.Established operation team, standard , process and infrastructure

1.Establish a stable, highly efficient and cost effective distribution network to support Bertelsmann Book Club business expansion and market penetration2.Establish 3PL competition mechanism and mitigate business & operational risk Logistics cost as % of sales < 5%3.Execute branch setting in geographical aspects, including vendor approaching, operation capacity development, office setting up, recruitment and budget planning, etc.4.Set up new delivery center in shanghai ,beijing,jinan,chengdu,wuhan,nanjing,hangzhou,guangzhou and management delivery agent.5.Engage the club member and provide a delightful experience from ordering to product delivery,customer complain rate<0.15%6.Advance logistics into one of Bertelsmann core competencies. Balance / control risk management capability and economical / operational benefits,Leverage 3PL resource to optimize Order Delivery network7.Introduce competition mechanism in Home Delivery channel. Offer multiple service options to club member,Leverage multiple service providers advantage to improve network coverage & deepen penetration,order delivery service workshop coverage > 99%8.Supported sales team to win new business from ICBC，DHC,CTRIP,CMB, TVSN and others,Successful operated clients national wide9.Manager relationship with China Post in different cities10.Manage and motivate team member to deliver best quality work for department development