Bryan Xu Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Utilizes a variety of computerized scheduling and database systems including CW PM Office, CW PowerChart, CST PowerChart, and Microsoft Access Psychology Database to schedule appointments and perform referral functions.• Troubleshoots any IT-related inquiries from Psychology/Social Work teams and if needed, coordinates with IT support for swift and accurate solutions. • Liaises with upper management in successfully executing department-wide technology refresh, redesigning BC Children’s and Women’s Psychology and Social Work websites and updating Microsoft Access referral database used by Psychologists to aide patient care.

Richmond, British Columbia, Canada

• Creates a pleasant patient experience by welcoming, registering, and navigating patients and their inquiries, utilizing MedAccess EMR, while simultaneously directing patient flow, and maintaining punctuality across 3 physicians’ schedules. • Supports the Physician Quality Improvement (PQI) Initiative by confirming eligibility criteria for preventative screening programs and organizing medical records for family physicians, reporting lists of patients and notifies individuals based on eligibility for access to specialized healthcare where indicated.• Handles, prints labels for, and ships specimens to appropriate laboratories in addition to other administrative tasks including triaging incoming faxes and mail, and communicating with other clinics and government bodies ensuring continuity of care.

• Increases learning productivity for 20 students aged 5-7 by providing learning support in class and ensuring daily class material for Math and English were completed.• Follows strict COVID-19 protocols when conducting in-person sessions.

Vancouver, British Columbia, Canada

• Traveled and supported school immunization clinics by connecting with families for vaccination histories, verified appropriate vaccine administration, detailed entry of immunization records, and meticulous client record-keeping and archiving in a timely manner.• Maintained consistent communication with CDC, and managed over 9,000 vaccines, supporting the Public Health Team, ensuring accurate inventory counts, confirming eligibility of clients according to the BCCDC manuals, and efficiently facilitated vaccine distribution to community providers.• Successfully organized multiple weekly clinics, including Child Immunization Clinics, Youth Sexual Health Clinics, and occasional larger clinics with mass COVID/Flu clinics for the Musqueam community, and Immigration Services Society of BC for newcomers to the country.• Actively took initiative to improve workflows for Public Health programs, discussing quality improvement steps with supervisors, peers, and subordinates, while overseeing onboarding timeline for new hires to improve efficiency by 20%.

Richmond, British Columbia, Canada

• Responded to inquires related to Home Support Services and performed a variety of scheduling and administrative support functions using PARIS and PROCURA in a fast-paced, high-stress environment. • Utilized on-line systems and/or completed appropriate documentation to process employee transactions such as employment requisitions, transfers, requests for vacation, leaves of absence and termination.• Coordinated and scheduled Community Health Workers (Home Support Workers) in accordance with established policies and procedures, patient care plans and applicable collective agreements.

Vancouver, British Columbia, Canada

• Increased in-person recruitment rates by 25% by creating and implementing specific protocols that clearly explain the harms and benefits of different studies being introduced and communicated with a warm and friendly tone throughout all interactions with patients.• As long-time participants’ consents approached expiry, enthusiastically contacted participants, explaining study protocols, possible risks and benefits in their continued participation, confidently answered all questions that arose, and carefully updated progress in corresponding Excel study trackers and REDCap, which doubled efficiency and clarify of update reports.• Organized study visits for participants which frequently included booking flights, hotels, meals, and performed administrative duties such as preparing, packaging, and shipping venipuncture lab kits for participants to complete at home or at a local LifeLabs.• Created Orientation Handbook to better train new hires and streamline onboarding processes, ensuring all personnel are knowledgeable and responsible of study protocols, reducing the orientation duration by 60%.

Richmond, British Columbia, Canada

• Tutored students in grades 10-12 by creating a comfortable learning environment and providing clear instructions on relevant subjects, which improved their communication skills.• Conducted 1-on-1 sessions for high school Math, Chemistry, and Biology and kept students on-task with proactive behaviour and positive reinforcement leading to an average grade increase of 20%.

Vancouver, British Columbia, Canada

Richmond, British Columbia, Canada

• Welcomed patients upon arrival, made them feel safe, and reviewed all necessary paperwork ensuring completion and accuracy while engaging privately to verify information.• Prepared specimens and packaged accurately for transport per assigned procedures and protocols while simultaneously kept work area well organized and maintained a professional work environment.• Abided by assigned procedures and protocols by prioritizing safety in demonstrating appropriate infection control, equipment maintenance and quality control.• Ensured high-quality assurance and regulatory compliance by following strict safety and guideline protocols.

Vancouver, British Columbia, Canada

• Maintained inventories of office, medical and pharmaceutical supplies and equipment by performing duties such as monitoring inventory levels, identifying requirements, processing and receiving orders, verifying invoices match packing slips, documenting, distributing supplies to staff as required.• Provided support in clinical settings by performing duties such as setting up and dismantling rooms and calibrating and cleaning equipment.

• Captured addresses and dropped off letters inviting residents to complete their census questionnaire online.• Followed up with respondents and collected questionnaires by calling or visiting the area to complete the questionnaire.

Richmond, British Columbia, Canada

Richmond, British Columbia, Canada

• Operated POS cash register, handling 25 customers hourly during peak times, and counted money in cash drawer ensuring correct amount.• Maintained thorough knowledge of store merchandise and locations, record keeping, procedures, and policies related to checkout to ensure efficient operations.

Victoria, British Columbia, Canada

Vernon, British Columbia, Canada

Bachelor Of Science - Bs, Biological And Biomedical Sciences

High School Diploma