Xuemei Fu Email & Phone Number

Oklahoma City, OK, US

Norman, Oklahoma, United States

• Worked collaboratively with a multidisciplinary treatment team, including psychiatrists, physicians, and dieticians, in developing clinically sound therapeutic interventions and treatment goals for clients.
• Provided treatment through individual, couple, and family therapy by conducting assessments and monitoring clients' progress and fostered a favorable, therapeutic milieu for clients and their families.
• Utilized an integrated and personalized evidence-based counseling method, including EMDR, for adolescents and adult clients experiencing different types of eating disorders and comorbidities such as anxiety.
• Led weekly ACT, DBT, CBT, Conflict Resolution, and Meal Processing psychotherapy groups both in a residential treatment center and in the clinic’s PHP and IOP settings. Participated in weekly treatment team meetings.

Oklahoma City Metropolitan Area

• Effectively utilized an integrated and personalized evidence-based counseling method on adolescent and adult clients experiencing anxiety, depression, and addictive behaviors.
• Co-led a women’s gambling recovery and alcoholic support group. Participated in weekly intern, clinical, and staff meetings.
• Volunteered for the A Chance to SUCCEED program, which provides middle school students with group support to help them abstain from or eliminate life-threatening substance use, increasing their chances of graduation.

• Promoted and sold Group Dental, Accidental Life, Term / Whole life insurance products to inboundcalls from all 50 states. Enrolled and conducted service calls specific to Group Accident and HealthVoluntary Benefit.
• Provided advice and guidance on enrollment to prospective customers for Group Accident andHealth Voluntary Benefit products insurance benefits-plan design information and quotes,promoting products and cross-selling.
• Identified customer needs, collaborating cross-functionally, resolving specific issues andsuggesting appropriate coverage and establishing and maintaining internal and externalcustomer relationships, achieving top.
• Responded to customer requests via telephone or email, providing administrative, claims, billingservice regarding insurance, financial service products, or benefit plans.
• Worked as pilot Virtual Agent, training team members and ensuring smooth transition in allsystems and processes.
• Spearheaded Women's Business Network (WBN) National Book Club, launching book clubs in 22 sites and implementing virtual book club by developing Site Start Kit and Procedures, promoting on company intranet and managing.

• Responded to requests via telephone regarding insurance and other financial service products andbenefit plans.
• Generated sales leads, researching and discussing options regarding various aspects of thefinancial products.
• Supported and coordinated campaigns developed by multi-cultural Marketing team, answeringphone, and providing feedback and advice.
• Utilized multiple electronic systems and LAN / PC, providing complete responses andstrengthening customer relationships.

• China National Nuclear Industry Corporation 23rd Company
• Received, classified, collected, retrieved, located and used engineering data, technical documents, and daily correspondence.
• Maintained personnel qualification records for each employee within the Project Department in support of Quality Assurance documentation.
• Key person to achieve interdepartmental interface and maintain communication with executive management staff, as well as a liaison with other companies
• Reported quality issues, problem-solving initiatives, and progress reports assigned to appropriate personnel or department, and monthly summary report to General Manager.

Master Of Education - M.Ed. With Lpc Concentration, Applied Behavioral Science, 4.0

Activities and Societies: Graduate with High Honor, Phi Kappa Phi

Bachelor Of Business Administration (B.B.A.)

Activities and Societies: American Association of University Women (AAUW) President’s Scholarships (NSU) Magna Cum Laude & Delta Mu Delta

Associate Of Science (A.S.), Mechanical Equipment Installation