• Established data standards for new and existing applications • Completed periodic data reviews that enhanced data quality• Provided support for services transitioning to business as usual state • Coordinated between departments in order to provide data management support

Department Manager (2011-2012) • Managed a team of 70 employees and responsible for two major product lines
• Developed new products and marketing strategies resulting in increased financial performance• Implemented new pricing strategies and cost-saving initiatives • Improved performance evaluation system that enhanced teaching quality and employee retention
• Managed relationship with major strategic customers, including universities, local airlines, etc.
• Chosen as one of 33 outstanding mid-level managers to receive training at the University of Arizona Assistant Department Manager (2010-2011) • Streamlined and updated product offerings and explored new markets• Delivered exceptional customer service by enhancing customer experience and responding to their concerns English Teacher (2009-2010) • Lectured in English writing classes of various levels, and compiled textbooks for internal use

• Coordinated board meetings and other regular communication between Chinese and foreign board members • Facilitated Chinese shareholders’ purchase of foreign investors’ shares, which transformed the joint venture into a wholly owned subsidiary of the Chinese parent company