Michelle Zhang Email & Phone Number

Marketing graduate from the Sauder School of Business at UBC

Tianjin City, China

• Analyzed annual land sales information, gave presentation, and prepared “Half Year Review” PowerPoint for the Division Head
• Supported in translating and designing real estate brochure for Marketing Department, and received compliment from the manager
• Minimized HR Manager workload by pre-screening applications/ candidates resulting in the hiring of an exceptional employee who increased sales in the first month
• Conducted market research and provided support for project proposal and reports of several major projects
• Organized, along with 12 colleagues, a major project’s open house introducing and pulling in 20 potential clients, resulting in 2 successful sales

Tianjin City, China

• Improved efficiency of the International Department’s Product Department by 40% through implementing an order sorting process and by updating customer database in a timely and accurate manner
• Assisted in development and preparation of communication media for Marketing Department including email, website, brochure and other information materials
• Acknowledged by the department manager for “great attitude where all employees loved working with (her).”

Vancouver, Canada Area

• Exhibited awareness of specific event details of incoming tourists by sharing some of my personal experiences and by highlighting our introductory booklet concerning Granville Island
• Increased number of tourists by using creativity with face painting in Kids Zone tent
• Supported in guiding tourists from different cultural backgrounds and showed an understanding when dealing with their inquiries

Tianjin City, China

• Exceeded goal of average study consultations by 35% in learning program sales by clearly identifying prospective customer needs and tailoring appropriate study programs
• Selected by management from a group of five to train two new employees which led to surpassing average sales by 30%
• Promoted the program by maintaining contact with various educational institutions, handling mailings of materials and responding to students inquiries
• Coordinated recruitment sessions including searching for possible contacts at middle/high schools, finding possible venues and recruitment opportunities, scheduling information sessions and providing support for.
• Increased customer value perceptions in two months by providing voluntary tutoring and regular follow-ups

Vancouver, Canada Area

• Demonstrated merchandising skills by promoting merchandise, introducing event history and answering customers’ questions concerning fundraising
• Liaised with the event coordinator and approximately 2000 participants including 350 volunteers

Vancouver, Canada Area

• Nominated the “Outstanding Member Award” by my peers for community involvement in planning two events including a basketball tournament and a fundraising event
• Provided support with event organization by booking and managing venues then arranging event promotion by designing event posters and fliers

Undergraduate Student, Marketing

Bachelor Of Commerce, Marketing

· Related courses: Market Research, Marketing Analysis, Buyer Behavior

Business/Commerce, General