Marketing graduate from the Sauder School of Business at UBC

• Analyzed annual land sales information, gave presentation, and prepared “Half Year Review” PowerPoint for the Division Head• Supported in translating and designing real estate brochure for Marketing Department, and received compliment from the manager • Minimized HR Manager workload by pre-screening applications/ candidates resulting in the hiring of an exceptional employee who increased sales in the first month• Conducted market research and provided support for project proposal and reports of several major projects• Organized, along with 12 colleagues, a major project’s open house introducing and pulling in 20 potential clients, resulting in 2 successful sales

• Improved efficiency of the International Department’s Product Department by 40% through implementing an order sorting process and by updating customer database in a timely and accurate manner• Assisted in development and preparation of communication media for Marketing Department including email, website, brochure and other information materials • Acknowledged by the department manager for “great attitude where all employees loved working with (her).”

• Exhibited awareness of specific event details of incoming tourists by sharing some of my personal experiences and by highlighting our introductory booklet concerning Granville Island• Increased number of tourists by using creativity with face painting in Kids Zone tent• Supported in guiding tourists from different cultural backgrounds and showed an understanding when dealing with their inquiries

• Exceeded goal of average study consultations by 35% in learning program sales by clearly identifying prospective customer needs and tailoring appropriate study programs • Selected by management from a group of five to train two new employees which led to surpassing average sales by 30%• Promoted the program by maintaining contact with various educational institutions, handling mailings of materials and responding to students inquiries• Coordinated recruitment sessions including searching for possible contacts at middle/high schools, finding possible venues and recruitment opportunities, scheduling information sessions and providing support for presenters• Increased customer value perceptions in two months by providing voluntary tutoring and regular follow-ups

• Demonstrated merchandising skills by promoting merchandise, introducing event history and answering customers’ questions concerning fundraising • Liaised with the event coordinator and approximately 2000 participants including 350 volunteers

• Nominated the “Outstanding Member Award” by my peers for community involvement in planning two events including a basketball tournament and a fundraising event• Provided support with event organization by booking and managing venues then arranging event promotion by designing event posters and fliers