I am a seasoned professional with a proven track record in optimizing call center technology, driving sales operations, and excelling in people management. My expertise lies in leveraging cutting-edge tools and platforms to enhance operational efficiency and customer experience.In my career, I have successfully navigated the dynamic landscape of call center technology and sales operations. My experience includes implementing and optimizing systems like Five9, Cresta, Salesforce, and Podium, ensuring seamless and high-performing operations.Beyond technology, I excel in people management. I have led and mentored high-performing teams, fostering a collaborative and results-driven culture.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, and 15 others.