Richard Fowler Email & Phone Number

Bedfordshire, England, United Kingdom

Support for customer base, mostly Azure, some on-prem.

Stevenage, United Kingdom

Design and build Xenserver pools and migrate Xenapp platforms. Design and build Citrix Xenapp 7.15 plus Netscaler. Patch SANs, hypervisor clusters, physical servers. Configure multi-site storage, replication. Build Linux and Windows servers. Project manage migration of VPC customers infrastructure to new data centre. Design and implement backup solution..

Welwyn Garden City

Role: 3rd line server and network support and project work. Support infrastructure including in VMware, Windows Server, Exchange, S4B, SharePoint etc.. Design & build new clustered multi-site Hyper-V platform, switching, AD. Migrate business infrastructure to it. Design and build supporting infrastructure: Pre-prod environment (Hyper-V clusters + SANs).

Watford, United Kingdom

3rd line server and network support (and some projects). VMware, Hyper-V, Citrix, AD.

London Colney

TechSolvers is a service provider supporting SMEs. Support Windows Servers to 2012, Exchange to 2010. Virtualisation (Hyper-V, VMware, Xenserver). Netowrks, switches, firewalls.Research, and implement Azure DR and server infrastructure. Rationalise backup and DR offerings. Implement upgrade to multi VLAN/subnet network. Resolve multiple WAN issues for.

Welwyn Garden City

Design and prove Infrastructure solutions for Projects- Participate in projects to provide IT server infrastructure, for example to increase capacity, provide a platform for a new application.- Research, evaluate and test suitability of technology. Design server solutions.- Windows 2012, Dell vWorkspace.

Support infrastructure and run projects for SMEs up to 250 users including company mergers, server builds, network builds, DR solutions. Set up and support hosted virtual environment for several clients.Support varied technologies including Windows 2000 server to 2008 R2, Exchange to 2010, Hyper-V, VMWare, tape and online backups, anti-virus Remote Desktop.

Providing 2nd/3rd line support for Cisco managed switches and firewalls and Windows server infrastructure for Europe (UK site + German satellite site).Accomplishments:Migrate Helpdesk solutionFix long term problem with leased line between UK and USSet up monitoring for UK network infrastructureTechnologies:Cisco switches and firewallsWindows 2003/XP/2000 +.

Providing 2nd/3rd line support for servers, PCs and head office network infrastructure. Research new solutions. Provide 3rd line support for 400 PCs for retail outlets.Accomplishments:Rationalise support of head office with scripting, department champions, migrate to Windows NTTalk shop staff over the phone through re-configuration of routers at 300.

Manage a team to organise schedules for deliveries and picks, data entry, stock adjustments etc. in warehouse. Run help desk to handle queries from outlets. Report on warehouse performance and potential stock loss/inaccuracies. Work with contractors to provide specification of and testing for the new Warehouse Management System (WMS

Update stock counts in warehouse. Ensure procedures to maintain stock accuracy were carries out. Check for stock discrepancies on deliveries.