Michael Mclane Email & Phone Number

Chandler, Az, Us

Chandler, Az, Us

Raleigh, Nc, Us

Tempe, Az, Us

Infrastructure automation, monitoring, and telemetry collection: as a world-class service.* Enhanced monitoring systems by developing new software systems and algorithms to promote early fault detection* Provided a toolset that empowered operations to create proactive remediation scripts to quickly resolve system alerts without human intervention* Automated Site Reliability Engineering operations by developing software applications and API integrations to connect disparate systems* Worked with internal teams to understand their requirements for incident notification, system instrumentation and data visualization* Provided architectural direction for engineering teams to define the operational standards needed to comply with configuration standards, best practices, and audit guidelinesEpic Wins * Lead architect for a responsive monitoring strategy including self-service, alarm notification, and analytics combining Graphite, Sensu, Elasticsearch, Logstash, Kibana, Moogsoft, Rundeck, Jenkins, Github Enterprise, OpenStack and ServiceNow technologies. * Designed, built, deployed, and supported "Sensu as a Service" used by several thousand GoDaddy employees to monitor over 40,000 clients* Designed, built, deployed, and supported "Time Series as a Service", used to ingest metrics from over 20,000 clients at a 10 second data resolution

Tempe, Az, Us

* Identified bottlenecks in web page serving performance* Measured current state using open source and custom-built utilities* Performed deep analysis across full stack to understand where bottlenecks exists* Provided consultation and toolset to achieve satisfactory performance* Achieved and maintained satisfactory performance across system tiersEpic Wins* Identified and fixed PHP bug that caused multi-second delay in http page serving concurrency, provided fix upstream to Apache Software Foundation* Provided proof of concept dynamic "restartless" Apache httpd configuration and helped engineer httpd 2.4 inception for the company* Helped understand, stabilize, and then tune CentOS NFS client configuration for a disruptive environment* Helped tune CentOS web server network stack and kernel options for most optimal page delivery to clients* Developed and deployed patches for the CentOS 6 kernel to significantly improve NFS performance within a LAMP stack -- saving the company several millions of dollars in hardware costs* Co-wrote and released on github an open source project to measure web page performance over time

* Design and deploy architecture changes to improve productivity, metric visibility, system stability, and configuration management elements* Design and deploy long-term solutions to specific hosting business driven infrastructure goals* Provide root cause analysis reporting on production defects and outage scenarios to the appropriate groups* Advise and tune standard operating procedures to improve process workflow* Act as operational stakeholder at design reviews to voice operational concerns (scalability, operational support, production implementation questions)* Provide knowledge transfer and documentation for large scale research projects and technologiesEpic Wins* Designed and deployed automated Puppet environment management system, allowing users to create and use Puppet environments on demand* Helped guide httpd 2.2 upgrade across legacy hosting products

- While officially a "LAMP" developer, un-officially linux+apache ninja with projects that scoped outside of the LAMP umbrella- Designed solutions related to Linux shared hosting, such as absorbing new features, using a PHP-based provisioning system- Drove, design, and deployed project to convert hosting product from end-of-life Apache 1.3 to Apache 2.2 (also replaced customized mod_fastcgi with customized mod_fcgid)- Developed Apache module to replace commercial vendor OCSP responder with in-house solution for GoDaddy's SSL product- Worked for several months as a consultant to security group on an anti-malware related focus

- Hired 9/2004 as e-mail support, worked my way through the company from the ground up. Major highlights:- 6/2005: Advanced Hosting Support Manager, Managed GoDaddy.com, Inc's first Advanced Hosting Support team. Management wasn't really for me. Reduced support tickets for our dedicated server product by over %70 by adding a self-help knowledge base to answer most common questions.- 10/2005: Linux System Administrator: Hosting Linux System Admin (oncall). Made the servers go and the customers happy.- 8/2006: Server Audit and Verification Team: Identified problems and potential problems(security) with all servers in the company before they went live and provided periodic re-validation of servers after go-live.

- Translated text to speech and speech to text for the deaf and hard of hearing

Broomfield, Colorado, Us

- Web development, system administration, and business intelligence. - Created several reports using data from the Remedy and Clarify CRM ticket systems, phone switch statistics, and network device information and then related all this data together for upper level management. - Designed and developed several web based automation tools- Planned, built from bare metal, and supported infrastructure hosts of OpenBSD, Solaris, and Linux flavors

Miami, Florida, Us

As a master technician, I provided professional personal computer service repair and installation. I earned numerous certifications for various desktop, server, and network proficiencies and used this knowledge to help repair and upgrade customer systems.