=> Played a pivotal role in establishing and leading the analytics team. Engaged in effective stakeholder management, successfully pitching various problem-solving use cases that significantly contributed to driving business growth.=> Brainstormed and developed a robust model to monitor Ops Visit Adherence on a daily basis, ensuring no loss of demand from existing customers. Collaborated closely with the ground and Ops staff, resulting in an impressive metric improvement from 15% to… Show more => Played a pivotal role in establishing and leading the analytics team. Engaged in effective stakeholder management, successfully pitching various problem-solving use cases that significantly contributed to driving business growth.=> Brainstormed and developed a robust model to monitor Ops Visit Adherence on a daily basis, ensuring no loss of demand from existing customers. Collaborated closely with the ground and Ops staff, resulting in an impressive metric improvement from 15% to 60%.=> Studied and implemented the franchise - Ops process, leading to increased retention and an additional revenue boost of over 1.25 Cr per month for the business.=> Effectively led and guided a team of 4 analysts across various business verticals (Demand, SCM, and Experience). Ensured timely project delivery while maintaining a high standard of performance.=> Actively participated in critical business Root Cause Analyses (RCAs), contributing valuable insights that drove significant business improvements.=> Successfully advocated for a customer segmentation-driven pricing approach to enhance revenue. This initiative led to an impressive 5% increase in Average Order Value (AOV).=> Introduced a TAT (Turnaround Time) metric in collaboration with business stakeholders, enabling faster report availability for processed orders. Identified gaps and achieved an 80% reduction in TAT from 220 minutes to 45 minutes. Show less

Supply Chain: => Cost Analysis: Analysing and providing the key insights on the Ops cost and performance monthly => Damages & Returns Analysis: Led and prepared a framework on determining the life cycle of damaged and returned product and providing the insights to Category team and then tweaking the rentals accordingly. => Gap Analysis: Worked on the reporting and gap analysis in the asset management in comparison to the inventory management => Industry Analysis:… Show more Supply Chain: => Cost Analysis: Analysing and providing the key insights on the Ops cost and performance monthly => Damages & Returns Analysis: Led and prepared a framework on determining the life cycle of damaged and returned product and providing the insights to Category team and then tweaking the rentals accordingly. => Gap Analysis: Worked on the reporting and gap analysis in the asset management in comparison to the inventory management => Industry Analysis: Performed a secondary research on the Ops cost benchmarking for Competitors and Furniture industry players to determine the % of the ops cost to their revenues and setting up a benchmark internally to control the cost. => WH Space Utilization: Worked on a project which can provide a consumable data about the WH space utilization to understand the expected inbound vs outbound. => Vendor Evaluation: Played a pivotal role in setting up a monthly process to assess and evaluate all the suppliers on 19 different metrics and identifying the best performing vendors. => Affiliate Marketing: Designed framework for affiliate partnerships with gyms and property rental companies. Show less

=> Developed analytical solutions alongside with client for the complex business problems=> Contributed in building Proof of Concepts (PoC) for clients=> Designed, implemented and supported Business Intelligence reporting using Tableau=> Proactively engaged with the internal team members in defining data requirements, assessing reporting needs and identifying key metrics to assess performance in order to deliver projects in a time-bound manner

=> Automated a process on operational front on weight check in liaison with strategy team in order to avoid revenue leakage=> Streamlined a process to handle with invoice related queries & timely closures in order to lessen Daily Sales Outstanding - DSO=> Worked towards improving the business evaluation process from the sales front=> Defined SOP & framework for identification of National Accounts and Key Accounts alongside with senior management

=> Service wise performance on monthly basis and presenting the insights to Board of Directors along with competitive intelligence & industrial trends => Help the on-field sales team to increase business by providing reports on the gap analysis, customer wise analysis, risk analysis and offering them customized solutions => Scrutinize legal documents and approve commercials in sales agreements => Timely audit on commercials and work closely with the finance team to… Show more => Service wise performance on monthly basis and presenting the insights to Board of Directors along with competitive intelligence & industrial trends => Help the on-field sales team to increase business by providing reports on the gap analysis, customer wise analysis, risk analysis and offering them customized solutions => Scrutinize legal documents and approve commercials in sales agreements => Timely audit on commercials and work closely with the finance team to ensure accurate billing => Key stakeholder for implementation of Salesforce.com platform => Prepare monthly & quarterly deck for business reviews Show less